Licensed Insurance CSR - In-Office Growth & Service

gobravvo; Waterloo (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Personal/sick days

Hands-on experience in insurance

Growth opportunities

Job summary

gobravvo is seeking a Licensed Insurance Customer Service Representative (CSR) for a full-time, in-office position in Iowa. The role requires active Property and Casualty and Life and Health licenses and focuses on delivering exceptional customer service, educating clients about insurance options, and supporting policy management.

The CSR will operate within a collaborative team, contributing to client satisfaction and agency growth while maintaining high standards of accuracy and

Qualifications

• Active Property and Casualty license required.
• Active Life and Health license required.
• Excellent interpersonal and communication skills.

Responsibilities

• Establish and maintain customer relationships through attentive service and follow-up.
• Respond to inquiries about insurance availability, coverage, changes, transfers, claims and billing.
• Use a needs-based review to recommend appropriate insurance options.
• Provide timely activity reports to the agent.
• Stay current with product changes and licensing requirements.

Skills

Property and Casualty license

Life and Health license

Job description

gobravvo is seeking a Licensed Insurance Customer Service Representative (CSR) for a full-time, in-office position in Iowa. The role requires active Property and Casualty and Life and Health licenses and focuses on delivering exceptional customer service, educating clients about insurance options, and supporting policy management.

The CSR will operate within a collaborative team, contributing to client satisfaction and agency growth while maintaining high standards of accuracy and