Licensed Insurance CSR — Growth, Bonus & Benefits

Talentify; Willistown Township (PA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Signing bonus

401(k) matching

Competitive salary

Health benefits

Job summary

State Farm Insurance Agency is seeking a customer service professional to handle phone inquiries, policy changes, billing, and inside sales in an in-office setting with potential partial remote for the right candidate.

The role requires licenses including Property & Casualty and Life & Health, with strong customer-service orientation and excellent communication. Growth opportunities and a Monday–Friday schedule are available.

Qualifications

• Customer-service oriented
• Life & Health License required or willing to obtain
• Dedicated to customer service
• Strong client relationship skills
• Excellent communication
• Proactive problem-solver
• Office systems optimization

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate existing customers about insurance options and recommend policies.
• Use your communication skills to efficiently meet the needs of customers while promoting the development of our business.
• Participate in fun, competitive office promotions and contribute to Agency goals.

Skills

Customer service

Communication

Attention to detail

Relationship building

Office organization

Education

Property & Casualty License

Life & Health License

Job description

State Farm Insurance Agency is seeking a customer service professional to handle phone inquiries, policy changes, billing, and inside sales in an in-office setting with potential partial remote for the right candidate.

The role requires licenses including Property & Casualty and Life & Health, with strong customer-service orientation and excellent communication. Growth opportunities and a Monday–Friday schedule are available.