Licensed Eyewear Fitting Specialist

Warby Parker; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team. You will guide customers through eyewear selections, take measurements, and ensure precise fitting to meet prescription needs.

You’ll validate that eyewear meets our standards and explain product terms with clarity, while contributing to a collaborative, fast-paced store environment. Ideal candidates are licensed dispensing opticians where required or ABO-certified in non-licensing states, with a passion for eyewear and

Qualifications

• Licensed dispensing optician in states that require a license.
• ABO-certified optician in non-licensing states.

Responsibilities

• Assist customers with eyewear needs and provide exceptional service.
• Take and record measurements, adjust and fit eyewear with precision.
• Ensure eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings clearly to customers.
• Collaborate with team to uphold best practices in sales and service.
• Help customers choose frames and lenses based on prescription, face fit, style and lifestyle.
• Represent the brand and educate customers about Warby Parker values.

Skills

Customer service

Communication

Detail-oriented

Team player

Education

Licensed dispensing optician (license where required)

ABO-certified (non-licensing states)

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team. You will guide customers through eyewear selections, take measurements, and ensure precise fitting to meet prescription needs.

You’ll validate that eyewear meets our standards and explain product terms with clarity, while contributing to a collaborative, fast-paced store environment. Ideal candidates are licensed dispensing opticians where required or ABO-certified in non-licensing states, with a passion for eyewear and