Licensed Customer Service Pro: Insurance & Travel

AAA-The Auto Club Group; Canton Charter Township (MI); On-site; USD 31,684 - 35,128; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) match

Paid parental leave

Tuition assistance program

AAA Membership

Job summary

AAA-The Auto Club Group in Canton Charter Township, MI is seeking a Licensed Customer Service Representative to enhance customer satisfaction and promote ACG products. Responsibilities include servicing insurance policies, processing applications, and conducting outbound calls. The role involves in-office work, focusing on member service to improve awareness of travel and insurance products. Compensation ranges between $23.00 and $25.50 per hour with a comprehensive benefits package, including medical insurance and 401(k) matching.

Qualifications

• High school diploma or equivalent is required.
• Must attain an Active State Property & Casualty License within 90 days.
• High-level customer-focused service experience is needed.

Responsibilities

• Provide high-level support to members regarding insurance policies.
• Process applications and assist with cashiering tasks.
• Engage with customers and conduct outbound promotional calls.

Skills

Customer-focused service

Knowledge of insurance and travel terminology

Proficient with computer software applications

Effective verbal and written communication

Education

High School Diploma or equivalent

Active State Property & Casualty License

Job description

AAA-The Auto Club Group in Canton Charter Township, MI is seeking a Licensed Customer Service Representative to enhance customer satisfaction and promote ACG products. Responsibilities include servicing insurance policies, processing applications, and conducting outbound calls. The role involves in-office work, focusing on member service to improve awareness of travel and insurance products. Compensation ranges between $23.00 and $25.50 per hour with a comprehensive benefits package, including medical insurance and 401(k) matching.