Member Services Specialist – Travel & Insurance

The Auto Club Group; Coldwater (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

The Auto Club Group in Coldwater, MI is hiring a full-time Member Representative I to provide high-level support services related to insurance and travel sales. The ideal candidate will assist in sales processing, provide customer service, and help with promotional activities.

The role requires strong customer service skills, effective communication, and the ability to perform transactions accurately. Candidates should be prepared for a fast-paced work environment and must obtain necessary licenses shortly after hiring.

Qualifications

• Attain and maintain the appropriate state property & casualty license within 60 days of hire.
• Successful completion of customer service and payment processing training within 6 months of hire.

Responsibilities

• Provide high-level support services related to sales and service.
• Assist management in basic training of less senior personnel.
• Conduct outbound promotional calls and promote club products.

Skills

Customer service

Insurance policies servicing

Payment processing

Computer software applications

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

The Auto Club Group in Coldwater, MI is hiring a full-time Member Representative I to provide high-level support services related to insurance and travel sales. The ideal candidate will assist in sales processing, provide customer service, and help with promotional activities.

The role requires strong customer service skills, effective communication, and the ability to perform transactions accurately. Candidates should be prepared for a fast-paced work environment and must obtain necessary licenses shortly after hiring.