Library Services Coordinator: Social Media & Front Desk

Elmhurst University; Elmhurst (IL); On-site; USD 28,000 - 29,000; Full time

Job summary

Elmhurst University is seeking a Library Services Specialist to support daily operations of the university library. The role involves opening the library, managing multimedia content, assisting with circulation, and ensuring accurate catalog records. Strong customer service and attention to detail are essential.

You will collaborate with the Access Services team, support procurement, and assist in interlibrary loan while providing friendly, reliable service to students and staff.

Qualifications

• Bachelor's degree or equivalent.
• Experience with social media in a professional setting.
• At least two years of work experience in a customer service environment.
• Excellent communication and customer service skills.
• Ability to exercise initiative and work independently.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office products.
• Comfortable using various forms of technology.

Responsibilities

• Open the library on weekday mornings.
• Create and maintain multimedia content and social media accounts; align with university branding.
• Serve as library facilities contact; communicate status updates.
• Support purchasing; monitor inventory; process invoices.
• Maintain order of physical collections; shelf reading; loss/misplaced reports.
• Manage Course Reserve; liaison with faculty; edit catalog records.
• Assist with interlibrary loan and item transit.
• Provide supervision in the absence of the Access Services Coordinator.
• Assist in managing the Textbook Collection.
• Collaborate with Access Services to process and weed collections.
• Assist with circulation tasks including check-in/out and study room reservations.
• Provide high level customer service; write procedures.
• Troubleshoot technology; open/close library; cover evenings/weekends as needed.

Skills

Social media management

Customer service

Communication skills

Attention to detail

Independent work

Microsoft Office

Education

Bachelor's degree or demonstrated equivalent

Tools

Microsoft Office

Library catalog systems

Job description

Elmhurst University is seeking a Library Services Specialist to support daily operations of the university library. The role involves opening the library, managing multimedia content, assisting with circulation, and ensuring accurate catalog records. Strong customer service and attention to detail are essential.

You will collaborate with the Access Services team, support procurement, and assist in interlibrary loan while providing friendly, reliable service to students and staff.