Library Operations Coordinator & Social Media

Illinois; Elmhurst (IL); Hybride; USD 42 000 - 62 000; Plein temps

Résumé du poste

Elmhurst University seeks a Library Services Coordinator who will open the library, manage multimedia content and social media presence, coordinate maintenance requests, and assist with purchasing and cataloging. You will support circulation functions and provide exceptional customer service.

Qualifications include a Bachelor’s degree (or equivalent) and 2+ years in customer service, with proficiency in Microsoft Office and library software.

Qualifications

• Bachelor’s degree or demonstrated equivalent.
• Experience with professional social media management.
• 2+ years in a customer service environment.
• Excellent communication and customer service skills.
• Ability to work independently and with attention to detail.

Responsabilités

• Open the library on weekday mornings.
• Create and maintain multimedia content and social media accounts consistent with university branding.
• Coordinate building maintenance requests and communicate status to staff.
• Assist with purchasing and invoice processing; monitor inventory.
• Maintain library collections and assist with catalog records and course reserves.
• Assist with interlibrary loan and circulation functions; supervise staff in the absence of the coordinator.
• Provide high levels of customer service and write procedures for the position.
• Troubleshoot technology issues as needed.

Connaissances

Social media management

Customer service

Communication skills

Attention to detail

Independent work

Tech proficiency

Formation

Bachelor’s degree or equivalent

Outils

Microsoft Office

Library software

Description du poste

Elmhurst University seeks a Library Services Coordinator who will open the library, manage multimedia content and social media presence, coordinate maintenance requests, and assist with purchasing and cataloging. You will support circulation functions and provide exceptional customer service.

Qualifications include a Bachelor’s degree (or equivalent) and 2+ years in customer service, with proficiency in Microsoft Office and library software.