Library IT Support Specialist II - Public Tech & AV Expert

University of Central Florida

Orlando (FL)

On-site

USD 27,000 - 38,000

Full time

2 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Paid time off

Retirement options

Employee discounts

Education assistance

Job summary

University of Central Florida Library Services is seeking an IT Client Support Specialist II to deliver reliable technology experiences for students, faculty, staff, and visitors. You will support scanners, printers, and accessibility devices while maintaining innovative tools like AR/VR systems and Igloo Visualization spaces.

Join a team driving digital exploration, multimedia production, and research-enabled tech.

Qualifications

High School Diploma or Equivalent with 6+ years of relevant experience, or a Bachelor's degree with 2+ years of relevant experience.
Experience maintaining workstations and peripherals.
Experience setting up multimedia equipment and classroom tech.

Responsibilities

Supports public technologies within the library, including scanners, printers, and accessibility machines.
Provides backup support for Library-specific applications, including Dematic EMS (ARC), Acuity Lighting, and Azure File shares.
Manages and maintains the Digital Exploration Center tech, Igloo Visualization system, and AR/VR equipment.
Assists with inquiries about innovative technologies, troubleshoots issues, and provides one-on-one tech support.
Coordinates with leadership on library technologies, instructional spaces, and meeting spaces.
Manages and trains Libraries IT student workers.