Library Information Specialist - Journalism Library, weekday shift

University of Missouri - Columbia; Columbia Township (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision plans

Retirement

Paid time off

Disability insurance

Parental leave

Caregiver leave

Educational fee discounts

Job summary

University of Missouri - Columbia is seeking a Library Information Specialist to provide frontline library services at the Journalism Library. You will assist users with questions, process materials, and support hold and reserve services, while collaborating with LTS for equipment issues and updates.

The role operates Monday–Friday, 8am–5pm, with responsibilities across circulation, interlibrary loan, and public service, ensuring desk coverage and positive patron experiences.

Qualifications

• High school diploma or equivalent with 2+ years' related experience.

Responsibilities

• Assist library users with reference questions and account inquiries.
• Check out and check in library materials.
• Open/close desk and support front desk operations.
• Process materials from MU and MOBIUS libraries; assist with holds and reserves.
• Troubleshoot equipment and refer complex issues to LTS.

Skills

Public service experience

Excellent customer service

Teamwork and interpersonal skills

Problem solving

Independent work

Education

High school diploma or equivalent

Tools

Multimedia equipment knowledge

Job description

Hiring Department

Health & Specialized Libs

Job Description

Perform a wide variety of library functions, providing frontlinelibrary services to a diverse population of users. Processes localmaterials and materials from other UM (University of MissouriSystem) and MOBIUS libraries. Assists with other Circulation tasks, such as course reserves or hold shelf materials. Act as backup whennecessary to ensure the Service Desks remain open during normalhours.

The Journalism Library provides primary library support for thefaculty, staff and students in the School of Journalism.

Key Job Duties

• Frontline Desk Duties - Assists library users via phone, email orin-person with basic reference questions concerning digital andphysical materials, policy inquiries, procedural questions, andinquiries about their library account. Knows how and when to referquestions as appropriate.
• Checks out / checks in books, journals,equipment, and other circulating library materials to libraryusers.
• Opens/Closes the Desk areas as needed.
• Backend Circulation and Multimedia Tasks - Processes incoming andreturning materials from MU (University of Missouri-Columbia)campus libraries, UM Libraries, and other MOBIUS libraries.
• Interlibrary loan: locate, scan, label, and send interlibrary loanmaterials upon request
• Provides support for library print andelectronic reserve services.
• Provides assistance as needed withHold Shelf tasks, equipment tasks
• Help update and maintainsoftware when requested by LTS (Library Technical Services).
• Workwith patrons to troubleshoot equipment/technology/softwareproblems. Refer technical problems to LTS.
• Identify library’schanging equipment needs and make suggestions to librarian/LTS fornew purchases based on patron inquiries.
• Keep equipment drawers,cabinets, cubbies tidy, organized with proper photos and signage ofcontents.
• Other Duties - Work on special projects as assigned by LibrarySpecialist Sr., Head, Journalism Library, or Journalism Librarian.
• Other duties and projects as assigned.

Shift

Monday-Friday, 8am-5pm

Minimum Qualifications

High school diploma or equivalent and at least 2 years ofexperience from which comparable knowledge and skills can beacquired is necessary

Preferred Qualifications

• Have public service experience.
• Moderate knowledge of various software, hardware and multimediaequipment.
• Have excellent customer service skills.
• Be highly self-motivated, dependable, responsible, and possessgreat teamwork, excellent problem solving and interpersonalskills.
• Should be able to work independently and demonstrate excellentdecision-making skills.

Anticipated Hiring Range

Salary Range: $16-$16.70 hourly

Grade: GGS-6

University Title: Library Information Specialist

Internal applicants can determine their University title byaccessing the Talent Profile tile in myHR.

Application Materials

Cover letter and resume

Sponsorship Information

Employment visa sponsorship is not available for thisposition.

Benefit Eligibility

• medical
• dental and vision plans
• retirement
• paid time off
• short- and long-term disability
• paid parental leave
• paid caregiver leave
• educational fee discounts for allfour UM System campuses

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses. For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

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