Library Information Specialist - Front Desk & Circulation

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

University benefits package

Medical, dental and vision plans

Retirement plan

Paid time off

Disability insurance

Job summary

The Journalism Library at University of Missouri-Columbia seeks a Library Information Specialist to provide frontline library services to a diverse user base. You will handle circulation, course reserves, and basic reference inquiries, while supporting interlibrary loan and equipment tasks.

You will work Monday–Friday, 8am–5pm, with opportunities to assist in special projects and to help keep service desks open during normal hours.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of experience or transferable skills.
• Public service and customer-service oriented.
• Ability to work independently and as part of a team.

Responsibilities

• Frontline Desk Duties: assist library users by phone, email or in person with reference questions and account inquiries.
• Check out and check in books, journals, equipment, and other circulating materials.
• Open/Close Desk areas as needed to ensure service coverage.
• Process incoming and returning materials from MU campus libraries and MOBIUS libraries.
• Interlibrary loan: locate, label, and send materials on request.
• Provide support for library print and electronic reserve services and Hold Shelf tasks.
• Troubleshoot equipment/tech issues and refer complex problems to LTS.
• Keep work areas tidy and properly labeled with photos and signage.

Skills

Public service experience

Excellent customer service

Teamwork

Problem solving

Independently work

Education

High school diploma or equivalent

Job description

The Journalism Library at University of Missouri-Columbia seeks a Library Information Specialist to provide frontline library services to a diverse user base. You will handle circulation, course reserves, and basic reference inquiries, while supporting interlibrary loan and equipment tasks.

You will work Monday–Friday, 8am–5pm, with opportunities to assist in special projects and to help keep service desks open during normal hours.