Frontline Library Information Specialist

University of Missouri - Columbia; Columbia Township (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision plans

Retirement

Paid time off

Disability insurance

Parental leave

Caregiver leave

Educational fee discounts

Job summary

University of Missouri - Columbia is seeking a Library Information Specialist to provide frontline library services at the Journalism Library. You will assist users with questions, process materials, and support hold and reserve services, while collaborating with LTS for equipment issues and updates.

The role operates Monday–Friday, 8am–5pm, with responsibilities across circulation, interlibrary loan, and public service, ensuring desk coverage and positive patron experiences.

Qualifications

• High school diploma or equivalent with 2+ years' related experience.

Responsibilities

• Assist library users with reference questions and account inquiries.
• Check out and check in library materials.
• Open/close desk and support front desk operations.
• Process materials from MU and MOBIUS libraries; assist with holds and reserves.
• Troubleshoot equipment and refer complex issues to LTS.

Skills

Public service experience

Excellent customer service

Teamwork and interpersonal skills

Problem solving

Independent work

Education

High school diploma or equivalent

Tools

Multimedia equipment knowledge

Job description

University of Missouri - Columbia is seeking a Library Information Specialist to provide frontline library services at the Journalism Library. You will assist users with questions, process materials, and support hold and reserve services, while collaborating with LTS for equipment issues and updates.

The role operates Monday–Friday, 8am–5pm, with responsibilities across circulation, interlibrary loan, and public service, ensuring desk coverage and positive patron experiences.