Liability Adjuster I/II

AssuranceAmerica Managing General Insurance Agency, LLC; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

AssuranceAmerica Managing General Insurance Agency, LLC is seeking a Liability Adjuster I/II in Tampa, FL to manage a portfolio of auto liability claims from first notice of loss through resolution. You will investigate accidents, interview involved parties, assess coverage and liability, and negotiate settlements while maintaining excellent customer service.

The role emphasizes balancing quality, productivity, and customer experience, with ongoing professional development and collaboration with

Qualifications

• 1+ year of automobile claims handling experience.
• Strong communication with customers and partners.
• Ability to analyze facts and policy language to decide coverage and liability.

Responsibilities

• Investigate automobile accidents by gathering facts and evidence.
• Interview insureds, claimants, witnesses, and involved parties.
• Evaluate coverage, liability, damages and injury exposure.
• Make sound claim decisions based on policy language and facts.
• Negotiate fair and timely settlements and reserve claims.
• Maintain clear, timely communication to build trust with customers.

Skills

Investigate claims

Interview witnesses

Policy interpretation

Negotiation

Customer service

Time management

Bilingual EN/ES

Education

Bachelor's degree or equivalent experience

Job description

## Liability Adjuster I/IIApplylocations: TAMPA, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100363**Liability Adjuster I/II****Make an Impact. Own Your Work. Grow Your Career.**At AssuranceAmerica, claims is more than resolving accidents—it's helping people move forward after the unexpected.As a Liability Adjuster I/II, you'll investigate claims, make informed decisions, negotiate fair outcomes, and guide customers through one of the most important moments they'll have with our company.If you're looking for a place where your work matters, your ideas are valued, and your career can continue to grow, we'd love to meet you.**Why AssuranceAmerica?**We're large enough to offer opportunity, yet small enough for your contributions to make a real impact.Here, you'll find:* Meaningful work that challenges you every day.* Leaders who invest in your development.* Opportunities to expand your technical and leadership skills.* A collaborative team that celebrates success and supports one another.* A company committed to giving back through our Generous Policy, directing 5% of our earnings to organizations fighting homelessness.**What You'll Do**You'll manage your own portfolio of auto liability claims from first notice of loss through resolution while delivering an exceptional customer experience.In this role, you'll:* Investigate automobile accidents by gathering facts and reviewing evidence.* Interview insureds, claimants, witnesses, and other involved parties.* Evaluate coverage, liability, damages, and potential injury exposure.* Make sound claim decisions based on policy language and the facts of each loss.* Negotiate fair and timely claim settlements.* Manage claim reserves and maintain accurate claim documentation.* Identify complex claim issues and collaborate with internal partners when needed.* Deliver clear, timely communication that builds trust with customers.* Balance quality, productivity, and customer service while managing an active caseload.* Continue developing your claims expertise through coaching, training, and ongoing professional development.Every claim is different, giving you the opportunity to strengthen your investigative, analytical, negotiation, and decision-making skills every day.**What We're Looking For**We're looking for professionals who enjoy solving problems, thinking critically, and making a difference for customers.**You'll be a great fit if you:*** Have at least one year of automobile claims handling experience.* Communicate confidently with customers and business partners.* Make thoughtful decisions based on facts and policy language.* Stay organized while managing multiple priorities.* Take ownership of your work and follow through.* Thrive in a collaborative, fast-paced environment.* Are committed to continuous learning and professional growth.**Preferred Qualifications*** Bachelor's degree or equivalent experience.* Experience handling non-standard automobile claims.* Adjuster's license or the ability to obtain one, where required.* Spanish-English bilingual skills.**Benefits That Support Your Success**We believe investing in our associates is one of the best investments we can make.Our benefits include:* Competitive compensation.* Medical, dental, and vision coverage.* Company-paid life insurance and disability benefits.* 401(k) with a 100% company match on the first 4% of eligible contributions.* Paid time off, volunteer time off, parental leave, and company holidays.* Annual learning reimbursement to support your professional development.* Employee Assistance Program and wellness resources.* Team events that strengthen relationships and celebrate success.**Build More Than a Career**The best adjusters never stop learning.At AssuranceAmerica, you'll have the opportunity to sharpen your technical expertise, expand your leadership skills, and build a career with a company that believes your growth drives our success.**If you're ready to take the next step in your claims career, we'd love to hear from you. Apply today and discover what your future can look like at AssuranceAmerica.**