Claims Trainee

AssuranceAmerica Corporation; McAllen (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid training

Licensing support

Mentorship

Benefits package

Job summary

AssuranceAmerica is seeking an Auto Claims Adjuster Trainee in Texas. You will learn to investigate claims, gather facts, and review documentation while gaining hands-on experience.

You'll talk with customers and other parties, analyze coverages, and help settle claims with coaching from experienced adjusters. Bilingual candidates are encouraged and training licensing support is provided.

Qualifications

• Recently graduated or will graduate soon with a bachelor's degree.
• Strong communication and problem-solving skills.
• Ability to stay organized and manage multiple priorities.
• Spanish-English bilingual candidates encouraged.

Responsibilities

• Investigate automobile insurance claims by gathering facts and reviewing documentation.
• Talk with customers, claimants, witnesses, repair facilities, and other parties involved in a loss.
• Review photos, estimates, police reports, and other information to understand what happened.
• Analyze policy coverage and determine liability based on the facts of each claim.
• Evaluate vehicle damages and help bring claims to a fair resolution.
• Negotiate settlements and explain claim decisions clearly and professionally.
• Maintain accurate claim documentation using industry-leading technology.
• Build strong relationships by providing exceptional customer service during stressful situations.
• Work alongside experienced adjusters and leaders who will coach and mentor you throughout your training.

Skills

Communication

Analytical thinking

Problem-solving

Organisation

Learning agility

Education

Bachelor's degree

Job description

Start Your Career With Confidence.
Just graduated? Looking for a career where you'll continue learning, develop valuable business skills, and make an impact from day one?Start Your Career With Confidence.
Just graduated? Looking for a career where you'll continue learning, develop valuable business skills, and make an impact from day one?
At AssuranceAmerica, we're looking for curious, motivated people who are ready to build a career—not just find a job. You don't need insurance experience. We'll teach you everything you need to know through hands-on training, coaching, and real-world experience.
If you enjoy solving problems, talking with people, making decisions, and thinking critically, you'll fit right in.
What You'll Do
Every claim is different, so every day brings a new challenge.
As an Auto Claims Adjuster Trainee, you'll learn how to:

• Investigate automobile insurance claims by gathering facts and reviewing documentation.
• Talk with customers, claimants, witnesses, repair facilities, and other parties involved in a loss.
• Review photos, estimates, police reports, and other information to understand what happened.
• Analyze policy coverage and determine liability based on the facts of each claim.
• Evaluate vehicle damages and help bring claims to a fair resolution.
• Negotiate settlements and explain claim decisions clearly and professionally.
• Maintain accurate claim documentation using industry-leading technology.
• Build strong relationships by providing exceptional customer service during stressful situations.
• Work alongside experienced adjusters and leaders who will coach and mentor you throughout your training.
• Continue developing the knowledge and skills needed to become a successful Claims Adjuster.
  

No two claims are alike, making this an exciting career for people who enjoy learning, problem-solving, and making decisions every day.
Who We're Looking For
We're more interested in your potential than your experience.
You’ll Be Successful If You

• Recently graduated or will graduate soon with a bachelor's degree.
• Are naturally curious and enjoy figuring things out.
• Communicate well and enjoy working with people.
• Stay organized and manage multiple priorities.
• Think critically before making decisions.
• Learn quickly and embrace new challenges.
• Take ownership of your work.
• Thrive in a fast-paced environment.
• Want to build a long-term professional career.
  

Great Degrees for This Role
Business

• Communications
• Criminal Justice
• Psychology
• Finance
• Accounting
• Marketing
• Economics
• Liberal Arts—and many others.
  

If you've developed strong communication, analytical, or problem-solving skills, we'd love to hear from you.Bilingual Candidates Encouraged
Spanish-English bilingual candidates are encouraged to apply. Your ability to connect with customers in their preferred language helps us provide an exceptional claims experience.What You’ll Gain
This is more than a training program—it's the foundation for a rewarding career.You’ll Receive

• Paid training and licensing support (where applicable)
• Hands-on coaching and mentorship
• Competitive pay and comprehensive benefits
• Medical, dental, and vision insurance
• Paid time off and company holidays
• Ongoing learning and professional development
• Clear opportunities for career advancement
  

Why AssuranceAmerica?
At AssuranceAmerica, we believe people do their best work when they're supported, challenged, and given opportunities to grow. Whether you're just beginning your career or looking for a place to build your future, you'll find a team that's invested in your success.Many of our leaders started in entry-level claims roles. The skills you'll build here—investigation, negotiation, communication, critical thinking, and decision-making—will serve you throughout your career.Bring your ambition, curiosity, and willingness to learn. We'll provide the training, support, and opportunities to help you build a successful career.