Claims Trainee

AssuranceAmerica; McAllen (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid training

Licensing support

Medical, dental, vision insurance

Paid time off

Company holidays

Job summary

AssuranceAmerica is hiring an Auto Claims Adjuster Trainee. You will investigate claims, gather facts, talk with customers and witnesses, and review documentation to understand coverage and liability.

You’ll evaluate damages and help resolve claims, while negotiating settlements and maintaining accurate records. You’ll work with experienced adjusters who will coach and mentor you during training, with a focus on building essential customer-service and decision-making skills for a long-term

Qualifications

• Bachelor's degree or expected to graduate soon.
• Curious and enjoy figuring things out.
• Strong communication and people skills.
• Organized, able to multitask and stay on schedule.
• Think critically before making decisions.

Responsibilities

• Investigate automobile claims by gathering facts and reviewing docs.
• Talk with customers, claimants, witnesses, and repair facilities.
• Review photos, police reports, and other information to understand coverage.
• Analyze policy coverage and determine liability based on facts.
• Evaluate vehicle damages and help bring claims to fair resolution.

Skills

Communication

Problem-solving

Analytical thinking

Critical thinking

Negotiation

Customer service

Bilingual Spanish/English

Education

Bachelor's degree

Job description

Start Your Career With Confidence.Just graduated? Looking for a career where you'll continue learning, develop valuable business skills, and make an impact from day one?At AssuranceAmerica, we're looking for curious, motivated people who are ready to build a career—not just find a job. You don't need insurance experience. We'll teach you everything you need to know through hands-on training, coaching, and real-world experience.If you enjoy solving problems, talking with people, making decisions, and thinking critically, you'll fit right in.What You'll DoEvery claim is different, so every day brings a new challenge.As an Auto Claims Adjuster Trainee, you'll learn how to:Investigate automobile insurance claims by gathering facts and reviewing documentation.Talk with customers, claimants, witnesses, repair facilities, and other parties involved in a loss.Review photos, estimates, police reports, and other information to understand what happened.Analyze policy coverage and determine liability based on the facts of each claim.Evaluate vehicle damages and help bring claims to a fair resolution.Negotiate settlements and explain claim decisions clearly and professionally.Maintain accurate claim documentation using industry-leading technology.Build strong relationships by providing exceptional customer service during stressful situations.Work alongside experienced adjusters and leaders who will coach and mentor you throughout your training.Continue developing the knowledge and skills needed to become a successful Claims Adjuster.No two claims are alike, making this an exciting career for people who enjoy learning, problem-solving, and making decisions every day.Who We're Looking ForWe're more interested in your potential than your experience.You'll be successful if you:Recently graduated or will graduate soon with a bachelor's degree.Are naturally curious and enjoy figuring things out.Communicate well and enjoy working with people.Stay organized and manage multiple priorities.Think critically before making decisions.Learn quickly and embrace new challenges.Take ownership of your work.Thrive in a fast-paced environment.Want to build a long-term professional career.Great Degrees for This RoleBusiness • Communications • Criminal Justice • Psychology • Finance • Accounting • Marketing • Economics • Liberal Arts—and many others.If you've developed strong communication, analytical, or problem-solving skills, we'd love to hear from you.Bilingual Candidates EncouragedSpanish-English bilingual candidates are encouraged to apply. Your ability to connect with customers in their preferred language helps us provide an exceptional claims experience.What You'll GainThis is more than a training program—it's the foundation for a rewarding career.You'll receive:Paid training and licensing support (where applicable)Hands-on coaching and mentorshipCompetitive pay and comprehensive benefitsMedical, dental, and vision insurancePaid time off and company holidaysOngoing learning and professional developmentClear opportunities for career advancementWhy AssuranceAmerica?At AssuranceAmerica, we believe people do their best work when they're supported, challenged, and given opportunities to grow. Whether you're just beginning your career or looking for a place to build your future, you'll find a team that's invested in your success.Many of our leaders started in entry-level claims roles. The skills you'll build here—investigation, negotiation, communication, critical thinking, and decision-making—will serve you throughout your career.Bring your ambition, curiosity, and willingness to learn. We'll provide the training, support, and opportunities to help you build a successful career.Apply today and discover where a career in claims can take you.