Lexus Receptionist Full Time

Lexus of Knoxville; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance plans available

401k retirement

Paid holidays for eligible associates

Job summary

A local automotive dealership in Knoxville seeks a full-time Receptionist. The role involves answering calls, directing customers, handling complaints, and assisting with clerical duties. Ideal candidates should possess strong customer service skills, knowledge of Microsoft Office, and be available for flexible hours. Benefits include various insurance plans, paid holidays, and employee discounts.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Professional personal appearance required.

Responsibilities

• Answer phones and direct consumers to the proper department.
• Handle customer complaints diplomatically.
• Operate switchboard telephone system.

Skills

Customer service skills

Excellent knowledge of Excel

Communication skills

Tools

Microsoft Office suite

Job description

Job Overview

Join to apply for the Lexus Receptionist Full Time role at Lexus of Knoxville.

We are seeking a part time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

Benefits

• Insurance plans available for eligible full time associates
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Accidental Insurance
• Voluntary Critical Insurance
• 401k retirement
• Paid Holidays for eligible associates
• Paid vacations for eligible associates
• Employee discounts
• Sick Leave for eligible associates
• Drug Free workplace

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative

Industries

Motor Vehicle Manufacturing