Lexus Service Cashier/BDC

Lexus of Knoxville; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance plans for eligible full-time associates

Medical, dental, and vision insurance

401K

Paid holidays

Paid vacation

Employee discounts

Job summary

A local automotive service provider in Knoxville is seeking a Lexus Service Cashier/BDC. This role involves handling phone calls, processing payments, scheduling appointments, and communicating effectively with customers. Candidates should possess fantastic communication skills, a professional appearance, and be willing to undergo background checks. This position offers a supportive workplace culture with opportunities for advancement.

Qualifications

• Must be willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Handle all incoming phone calls.
• Process payments from service customers.
• Transfer calls to appropriate parties.
• Schedule appointments for special order parts.
• Handle customer complaints professionally.
• Answer online chat communications.

Skills

Fantastic communication skills

Professional and well-groomed appearance

Job description

Overview

Join to apply for the Lexus Service Cashier/BDC role at Lexus of Knoxville.

At Lexus of Knoxville we value our employees. We treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. Friendly, upbeat, personably, and team atmosphere. No one person has one specific job. Our job at the end of the day is to serve our customers in the most professional and communicative way possible.

Responsibilities

• Handle all coming phone calls
• Cashier will handle payments from service customers
• Transfer calls to the appropriate parties, service advisors, parts department, etc.
• Schedule appointments for customers with Special order parts.
• Handle customer complaints with integrity and pose. When necessary, refer a dissatisfied customer to the appropriate individuals for resolution.
• Answer online chat communications

Qualifications

• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Willing to submit to a pre-employment background check & drug screen

Benefits

• Insurance plans available for eligible full-time associates
• Medical, dental, and vision insurance
• Life and disability insurance
• 401K
• Paid holidays for eligible associates
• Paid vacation for eligible associates
• Employee discounts
• Sick leave for eligible associates
• A drug-free workplace

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing