Front Desk Receptionist - Flexible Hours & Benefits

Lexus LC; Knoxville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Insurance plans available for eligible

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible associates

Drug Free workplace

Job summary

Lexus LC in Knoxville, Tennessee is seeking a Receptionist to provide outstanding customer service, handle incoming calls, and direct inquiries to the appropriate department. The role requires a polished appearance and a professional, courteous demeanor.

You will operate the switchboard, manage follow-ups, and assist managers with clerical tasks in a fast-paced dealership environment. The position highlights a Monday–Friday shift from 1pm to 8pm and a need for flexible availability to cover

Qualifications

• Flexible hours including weeknights & weekends.
• Strong communication to relay customer needs to management and sales.
• Professional personal appearance.
• Clean driving record.

Responsibilities

• Answer phones and direct customers to the proper department; follow up.
• Handle customer complaints diplomatically and refer to the right person for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional and efficient manner to minimize hold time.
• Assist managers with various clerical duties as needed.
• Be friendly, professional, courteous with customers and employees.
• Familiarize yourself with department structures and procedures to assist customers efficiently.

Skills

Customer service

Phone etiquette

Communication

Professional appearance

Team coordination

Tools

Switchboard system

Job description

Lexus LC in Knoxville, Tennessee is seeking a Receptionist to provide outstanding customer service, handle incoming calls, and direct inquiries to the appropriate department. The role requires a polished appearance and a professional, courteous demeanor.

You will operate the switchboard, manage follow-ups, and assist managers with clerical tasks in a fast-paced dealership environment. The position highlights a Monday–Friday shift from 1pm to 8pm and a need for flexible availability to cover