Level 3: Professional Working Proficiency

JVC Northwest; Tacoma (WA); Hybrid; USD 32,000 - 38,000; Full time

Job summary

JVC Northwest is seeking a Tacoma-based Community and Intake Navigator to support immigrants and allies by gathering intake information, preparing materials for cases, and coordinating with attorneys and advocacy teams. The role emphasizes collaboration, independence, and strong communication in a diverse service environment.

The Navigator will draft forms and declarations, conduct client intakes, and help obtain records while working under attorney supervision.

Qualifications

• Strong organizational skills and ability to operate independently.
• Excellent written and oral communication skills, including effective listening.
• Ability to organize information in a clear and concise manner.
• Proficiency in software and online applications (Word, Excel, Google Docs/Sheets/Forms).
• Ability to work in diverse and challenging placement environments.
• Commitment to immigrants' rights and advocacy.
• Ability to work effectively as part of a team.

Responsibilities

• Gathers documents and information for intakes and conducts intakes.
• Assists with legal case preparation and drafting applications/declarations/motions.
• Coordinates bi-monthly workshops and collaborates with attorneys and advocates.
• Gathers records from other agencies and supports attorney supervision.
• Responds to inquiries and supports clients not represented by advocates.

Skills

Strong organizational skills

Excellent written and oral skills

Effective listening

Clear and concise information handling

Team collaboration

Diversity adaptation

Independent work

Tools

Microsoft Word

Microsoft Excel

Google Docs

Google Sheets

Google Forms

Job description

Opportunities to serve with JVC Northwest exist in the five beautiful states of Washington, Oregon, Idaho, Montana, and Alaska in remote, rural, and urban settings.

Jesuit Volunteers also have the opportunity to serve in other US regions through our sibling organization, Jesuit Volunteer Corps .

Below is a list of opportunities organized by location and by category of service. As part of your application to become a Jesuit Volunteer, we’ll ask about your service preferences, but we ask all applicants to be open to where the need is greatest, and we may ask you to consider options you had not initially thought about.

Tacoma and South Unit Community and Intake Navigator

Agency Website

Position Focus

AmeriCorps Status

AmeriCorps

Service Impact Area

Capacity Building

Primary Role

Legal Services (AmeriCorps)

Length of Service Term

12 months

Primary Service Area

Legal Services

Populations Served

Children and Families, Current or formerly incarcerated, Immigrants and Refugees, Indigenous Communities, Individual with physical or intellectual disabilities, Latinx communities, LGBTQIA2S+ communities, Seniors/Elders, Survivors of DVSA, Teens/At-Risk/Opportunity Youth, Individuals experiencing housing instability and/or houselessness, Individuals with mental illness

Other Issues and Roles

Refugee and Immigrant Services

Brief Position Description:

The Tacoma and South Unit Community and Intake Navigator plays an essential role in our unit, ultimately enabling us to ensure that we provide quality service to as many people as possible in this time of significant need in our community. A JV would be a primary point of contact for community members, working with them to gather documents and information for intakes, conducting intakes, and also assisting with legal case preparation. The JV will coordinate bimonthly workshops and serve closely with attorneys and other advocates to draft applications, declarations, motions, gather documents, and the many other pieces of work that go into preparing a case.

Day in Life of JV

The Tacoma and South Unit Community and Intake Navigator will serve in a supportive environment with other members of the Tacoma and South Unit (TSU). Under attorney supervision, the JV will draft motions, applications, and declarations, as well as gather documents in support of clients' immigration cases. They will also be responsible for conducting intakes, assisting community members as they come into the office, answering phone calls and responding to messages. A typical day may include collaborating with a TSU advocate to draft forms and declarations, checking in with the JV supervisor, meeting with community members to answer questions or assess the viability of their case, and contacting other agencies to obtain records for a potential client's case. The JV will focus their service on immigrants who are not represented by TSU advocates, but will also serve represented clients. The TSU Community and Intake Navigator will be supervised by an attorney and will meet with the attorney weekly for a check-in. The JV can anticipate meeting formally and informally with the supervisor for approximately 1-3 hours a week.

Required & Preferred Skills

Education Requirements

No requirement

Driver's License Requirement

No

Vehicle Requirement

Nature of Driving

Spanish Language Requirement

Level 3: Professional Working Proficiency

Preferred Spanish Language Level

Level 4: Full Professional Proficiency

Additional Languages and Level Preferred

Required experience, qualities, or specialized training

Strong organizational skills and ability to operate independently. Excellent written and oral communication skills, including effective listening skills. Ability to organize information in a clear and concise manner. Proficiency in use of software and online applications such as Microsoft Word and Excel, and Google Docs, Spreadsheet, and Forms. Ability to operate in a diverse and challenging placement environment. Commitment to defending and advancing the rights of immigrants. Ability to operate as part of a team.

Preferred experience, qualities or specialized training