High School Diploma

JVC Northwest; Anchorage (AK); Ibrido; USD 14.000 - 20.000; Tempo pieno

Descrizione del lavoro

Welcome Center Specialist with JVC Northwest in Alaska supports newly arrived refugees and immigrants through RAIS, organizing cultural orientation, job readiness and health access workshops, empowering youth and adults to navigate life in Anchorage with confidence.

You will help with job searches, resume development, and documentation in Apricot Case Management, coordinating with interpreters and volunteers to prepare sessions and celebrate diverse cultures.

Competenze

• Must be able to maintain program/guest/agency confidentiality and treat each individual with dignity and respect.
• Ability to set and observe appropriate personal limits and boundaries.
• Dependability, maturity, and initiative are essential.

Mansioni

• Open and operate the Welcome Center, ensure space is clean and ready for workshops.
• Facilitate job readiness workshops and cultural orientation sessions.
• Assist clients with job applications, resumes, and income verification for case management.
• Document all services provided in the Apricot Case Management system.
• Coordinate with interpreters and volunteers for upcoming sessions.
• Support planning of community celebrations or events that honor diverse cultures.

Conoscenze

Confidentiality

Interpersonal skills

Cultural sensitivity

Maturity

Initiative

Team collaboration

Formazione

High School Diploma

Strumenti

Computers

Internet

Email

Descrizione del lavoro

Opportunities to serve with JVC Northwest exist in the five beautiful states of Washington, Oregon, Idaho, Montana, and Alaska in remote, rural, and urban settings.

Jesuit Volunteers also have the opportunity to serve in other US regions through our sibling organization, Jesuit Volunteer Corps .

Below is a list of opportunities organized by location and by category of service. As part of your application to become a Jesuit Volunteer, we’ll ask about your service preferences, but we ask all applicants to be open to where the need is greatest, and we may ask you to consider options you had not initially thought about.

Refugee Assistance & Immigration Services

Position Title

Welcome Center Specialist

Position Focus

AmeriCorps Status

AmeriCorps

Service Impact Area

Capacity Building

Primary Role

Case Coordination/Client Support (AmeriCorps)

Length of Service Term

12 months

Primary Service Area

Refugee and Immigrant Services

Populations Served

Children and Families, Immigrants and Refugees, Seniors/Elders, Survivors of DVSA

Other Issues and Roles

Community Organizing/Advocacy (Non-AmeriCorps positions only), Health and Health Education, Social Services

Brief Position Description:

As the Welcome Center Specialist with Catholic Social Services’ Refugee Assistance and Immigration Services (RAIS) program—Alaska’s main refugee resettlement agency—you will be a vital resource for newly arrived refugees and immigrants, helping them build a strong foundation in their new community. In this dynamic role, you’ll organize and lead essential services such as cultural orientation, various job readiness workshops, and health access workshops, empowering youth and adult clients to navigate life in Anchorage with confidence. You’ll also assist entry level clients in looking for and applying for jobs along with creating a welcoming space for celebrations and events that honor diverse cultures, fostering a sense of belonging for the community. This is a unique opportunity to make a tangible impact while growing personally and professionally in a role centered on connection, advocacy, and empowerment.

Day in Life of JV

A typical day for the Welcome Center Specialist JV/AmeriCorps Volunteer is dynamic, engaging, and mission driven. The day begins by opening the Welcome Center, ensuring the space is clean, organized, and ready to host workshops, Fresh International Garden (FIG) activities and serve employment clients. As clients arrive, the volunteer may facilitate job readiness workshops, guiding client’s through Anchorage’s job market, search for work in the U.S, or identifying and strengthen soft skills. At times, workshops may also cover essential topics such as housing or healthcare access. Midday often includes one on one meetings with scheduled or walk in client’s seeking employment support. This may include assisting with job applications, resume development or obtaining employment/income verification for case management teams while documenting all services provided in the Apricot Case Management system. In addition, the volunteer may assist other teams with planning community celebrations or support clients with completing paperwork for subsidized daycare or housing services. They may also coordinate with interpreters and volunteers to prepare for future sessions, ensuring all logistical needs are met. The day often ends with cleaning and closing duties such as wiping down all tables, chairs and counters and securing all doors and windows. Each day offers a chance to empower clients, build community connections, and make a tangible difference in the lives of refugees and immigrants in Anchorage.
Occasional weekend or evening hours required in order to host classes/events at times clients are able to attend. The volunteer would have flexibility to flex their hours in the week. Usually, there is a weekend event once every two months.

Required & Preferred Skills

Education Requirements

High School Diploma

Driver's License Requirement

Yes

Vehicle Requirement

A vehicle owned by your organization or program

Nature of Driving

Occasionally transporting clients to job interviews in Anchorage using CSS vehicle.

Spanish Language Requirement

No requirement other than English

Preferred Spanish Language Level

Additional Languages and Level Preferred

Any

Required experience, qualities, or specialized training

Must be able to maintain program/guest/agency confidentiality and treat each individual with dignity and respect. Ability to set and observe appropriate personal limits and boundaries. Dependability, maturity, and initiative are essential. Ability to work well with diverse populations in a culturally sensitive manner.

Preferred experience, qualities or specialized training

Strong oral and written communication skills. Ability to write clear, grammatically correct log notes, spell and alphabetize; ability to complete paperwork thoroughly and accurately. Familiarity with computers, internet, and experience with e-mail highly desirable.