Senior Tech Support: Infra, Network & Video Conferencing

Computech Corporation; Saline (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology services company in Saline, Michigan is seeking an experienced infrastructure technician to oversee daily operations of server and client PC support. The role requires knowledge in troubleshooting, managing video/audio conferencing, and supporting data center infrastructures. Candidates should ideally have CCNA or MCSE certifications and experience with Microsoft technologies. This position involves 24x7 on-call coverage, ensuring excellent customer service and communication with both users and management.

Qualifications

• In-depth knowledge of Microsoft Windows XP/Win7 and Server 2000-2012 required.
• Ability to communicate and understand Japanese is a plus.
• Professional demeanor with excellent communication skills.

Responsibilities

• Manage daily operations of server and client PC support.
• Troubleshoot and conduct break/fix of server and PC hardware.
• Provide on-call support and project management.

Skills

Troubleshooting

Problem solving

Communication

Project management

Video conferencing support

Education

CCNA Certification

MCSE Certification

Tools

Remedy

Microsoft Windows

VMware

Job description

A technology services company in Saline, Michigan is seeking an experienced infrastructure technician to oversee daily operations of server and client PC support. The role requires knowledge in troubleshooting, managing video/audio conferencing, and supporting data center infrastructures. Candidates should ideally have CCNA or MCSE certifications and experience with Microsoft technologies. This position involves 24x7 on-call coverage, ensuring excellent customer service and communication with both users and management.