Lending Systems AVP: Strategy & Efficiency

Lake Trust Credit Union; Brighton (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Financial wellbeing services

401(K) matching with up to 5% match

Reduced health insurance

Employee wellbeing services

DE&I initiatives

Work-life balance

Job summary

Lake Trust Credit Union is seeking an AVP, Lending Systems to provide strategic leadership for lending platforms, optimize processes, and drive enterprise project execution. The role champions a member-first approach and partners across the organization to enhance lending technology, workflows, and product capabilities.

The AVP collaborates with process owners to drive system enhancements, improve efficiency, and deliver member-centric solutions that support financial wellbeing.

Qualifications

• Bachelor’s degree in business, technology, finance, or related field; advanced degree preferred.
• 7+ years of experience in Lending, financial services operations, project management, or systems leadership.
• 5+ years of people leadership experience, including building high performing teams.
• Experience implementing major systems and enterprise level projects.
• Experience with project management tools and methodologies.
• PMP or similar certification preferred.
• Strong leadership presence and ability to inspire high performing teams.
• Deep understanding of Lending systems, workflows, and financial services operations.
• Advanced project and product management skills, including agile and waterfall methodologies.
• Ability to think strategically while executing with precision and attention to detail.
• Demonstrated ability to build and maintain cross functional partnerships at all levels of the organization.
• Strong analytical, critical thinking, and problem solving skills.
• Skilled communicator with the ability to translate technical concepts into business impact.
• Adaptable and comfortable leading through change in a fast-moving environment.

Responsibilities

• Lead the development and execution of the strategic roadmap for Lending systems, processes, and efficiency initiatives, ensuring alignment with organizational goals and Lending growth strategies.
• Provide strong leadership to a team of project and process improvement professionals, fostering a culture of collaboration, continuous learning, and accountability.
• Serve as the primary liaison between Lending, Technology, and enterprise business units to ensure alignment of system capabilities and operational needs.
• Champion a member centered approach in all Lending system enhancements, ensuring improved experiences for members and team members.
• Represent Lending on enterprise committees and strategic initiatives.
• Lead the planning, prioritization, and execution of Lending related projects, including new systems, system upgrades, workflow redesigns, and efficiency improvements.
• Facilitate project scope definition, resource allocation, and risk mitigation strategies to ensure high quality, on time deliverables.

Skills

Lending systems

Process optimization

Project leadership

Stakeholder management

Agile & Waterfall

PMP

Cross-functional leadership

Education

Bachelor’s degree in business/technology/finance

Advanced degree preferred

Tools

PM tools

Job description

Lake Trust Credit Union is seeking an AVP, Lending Systems to provide strategic leadership for lending platforms, optimize processes, and drive enterprise project execution. The role champions a member-first approach and partners across the organization to enhance lending technology, workflows, and product capabilities.

The AVP collaborates with process owners to drive system enhancements, improve efficiency, and deliver member-centric solutions that support financial wellbeing.