AVP, Lending Systems Project and Efficiency

Lake Trust Credit Union; Brighton (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Financial wellbeing services

401(K) matching with up to 5% match

Reduced health insurance

Employee wellbeing services

DE&I initiatives

Work-life balance

Job summary

Lake Trust Credit Union is seeking an AVP, Lending Systems to provide strategic leadership for lending platforms, optimize processes, and drive enterprise project execution. The role champions a member-first approach and partners across the organization to enhance lending technology, workflows, and product capabilities.

The AVP collaborates with process owners to drive system enhancements, improve efficiency, and deliver member-centric solutions that support financial wellbeing.

Qualifications

• Bachelor’s degree in business, technology, finance, or related field; advanced degree preferred.
• 7+ years of experience in Lending, financial services operations, project management, or systems leadership.
• 5+ years of people leadership experience, including building high performing teams.
• Experience implementing major systems and enterprise level projects.
• Experience with project management tools and methodologies.
• PMP or similar certification preferred.
• Strong leadership presence and ability to inspire high performing teams.
• Deep understanding of Lending systems, workflows, and financial services operations.
• Advanced project and product management skills, including agile and waterfall methodologies.
• Ability to think strategically while executing with precision and attention to detail.
• Demonstrated ability to build and maintain cross functional partnerships at all levels of the organization.
• Strong analytical, critical thinking, and problem solving skills.
• Skilled communicator with the ability to translate technical concepts into business impact.
• Adaptable and comfortable leading through change in a fast-moving environment.

Responsibilities

• Lead the development and execution of the strategic roadmap for Lending systems, processes, and efficiency initiatives, ensuring alignment with organizational goals and Lending growth strategies.
• Provide strong leadership to a team of project and process improvement professionals, fostering a culture of collaboration, continuous learning, and accountability.
• Serve as the primary liaison between Lending, Technology, and enterprise business units to ensure alignment of system capabilities and operational needs.
• Champion a member centered approach in all Lending system enhancements, ensuring improved experiences for members and team members.
• Represent Lending on enterprise committees and strategic initiatives.
• Lead the planning, prioritization, and execution of Lending related projects, including new systems, system upgrades, workflow redesigns, and efficiency improvements.
• Facilitate project scope definition, resource allocation, and risk mitigation strategies to ensure high quality, on time deliverables.

Skills

Lending systems

Process optimization

Project leadership

Stakeholder management

Agile & Waterfall

PMP

Cross-functional leadership

Education

Bachelor’s degree in business/technology/finance

Advanced degree preferred

Tools

PM tools

Job description

AVP, Lending Systems

Project and Efficiency

More Than A Job!

Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn’t measured in dollars and cents, it’s seen in our communities and felt by the people who believe in us.

Benefits Include:

• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life balance

Job Summary

The Assistant Vice President, Lending Systems Project & Efficiency provides strategic leadership for Lending systems, process optimization, and enterprise level project execution. This role champions a member first philosophy and partners broadly across the organization to enhance lending technology, operational workflows, and product capabilities. The AVP collaborates with process owners to drive system enhancements, assess workflow efficiencies, and deliver solutions that positively impact on our members’ financial wellbeing. This leader models Lake Trust’s values by promoting collaboration, curiosity, and innovation. They ensure Lending system strategies align with organizational Key Success Factors and support Lake Trust’s purpose of inspiring financial wellbeing in the communities we serve.

What You’ll Do

• Lead the development and execution of the strategic roadmap for Lending systems, processes, and efficiency initiatives, ensuring alignment with organizational goals and Lending growth strategies.
• Provide strong leadership to a team of project and process improvement professionals, fostering a culture of collaboration, continuous learning, and accountability.
• Serve as the primary liaison between Lending, Technology, and enterprise business units to ensure alignment of system capabilities and operational needs.
• Champion a member centered approach in all Lending system enhancements, ensuring improved experiences for members and team members.
• Represent Lending on enterprise committees and strategic initiatives.
• Lead the planning, prioritization, and execution of Lending related projects, including new systems, system upgrades, workflow redesigns, and efficiency improvements.
• Facilitate project scope definition, resource allocation, and risk mitigation strategies to ensure high quality, on time deliverables.

What You’ll Bring

• Bachelor’s degree in business, technology, finance, or related field required. Advanced degree preferred.
• 7+ years of experience in Lending, financial services operations, project management, or systems leadership roles.
• 5+ years of people leadership experience, including developing high performing teams.
• Experience implementing major systems, leading process improvement programs, or delivering enterprise level projects.
• Experience with project management tools and methodologies.
• PMP or similar certification preferred.
• Strong leadership presence and the ability to inspire high performing teams.
• Deep understanding of Lending systems, workflows, and financial services operations.
• Advanced project and product management skills, including both agile and waterfall methodologies.
• Ability to think strategically while executing with precision and attention to detail.
• Demonstrated ability to build and maintain cross functional partnerships at all levels of the organization.
• Strong analytical, critical thinking, and problem solving skills.
• Skilled communicator with the ability to translate technical concepts into business impact.
• Adaptable and comfortable leading through change in a fast-moving environment.

What You’ll Get

• Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
• Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
• By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.