Lending Strategy & Operations Leader

Intuit, Inc.; San Francisco (CA); On-site; USD 197,000 - 266,000; Full time

Job summary

Intuit, Inc. is seeking a Strategy & Biz Ops Principal for its Lending business within the Services Segment.

You will drive clarity, operational rigor, and multi-year strategy to scale Lending, unblock the funnel, accelerate execution, and push for disciplined speed. You will report to the Head of Lending and partner with Product, Risk, Marketing, Finance, Data Analytics, Sales, Partnerships, and leadership teams.

Responsibilities

• Own the end-to-end operating cadence for Lending: MBRs, Priority Reviews, dashboards, performance insights, and readiness tracking.
• Deliver a clear narrative of business performance, risks, and opportunities — driving alignment among senior leaders and cross-functional stakeholders.
• Identify execution gaps and surface the highest-leverage actions to accelerate acquisition, activation, and usage of Lending products.
• Partner with Product, Credit Risk, and Marketing to resolve funnel frictions and ensure the business is meeting plan.
• Instill accountability and operational rigor across the org.
• Build a cohesive long-term strategy for Lending, including customer segmentation, competitive landscape, product evolution, and “better together” plays across the Money portfolio.
• Develop frameworks and choices that clarify tradeoffs for senior leadership.
• Create clarity across a complex, cross-functional business
• Translate complexity into actionable insights, ensuring teams understand priorities and success measures.
• Anticipate where alignment will break down and proactively drive resolution.
• Partner deeply with Lending leadership
• Work hand-in-glove with the Product leaders, Risk, and Biz Ops
• Elevate the rigor of the organization
• Build repeatable systems for diagnosing performance, evaluating initiatives, and driving disciplined execution.
• Ensure decisions are data-backed, high-trust, and move the business forward.
• Executive-level written and verbal communication skills; able to simplify complexity and influence at scale.

Job description

Intuit, Inc. is seeking a Strategy & Biz Ops Principal for its Lending business within the Services Segment.

You will drive clarity, operational rigor, and multi-year strategy to scale Lending, unblock the funnel, accelerate execution, and push for disciplined speed. You will report to the Head of Lending and partner with Product, Risk, Marketing, Finance, Data Analytics, Sales, Partnerships, and leadership teams.