Lending Operations & Governance Lead

Western Alliance Bancorporation; Irvine (CA); On-site; USD 140,000 - 172,000; Full time

Benefits offered by this job

Ownership stake in the company

Medical and dental insurance

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bancorporation seeks a Lending Administration Manager to lead governance across Lending Administration, partnering with Lending, Credit, Operations, Compliance and Technology to ensure efficient, compliant central lending operations.

You will review colleagues, oversee workflow reporting/analytics, enforce controls, and drive process improvements. Requires 7+ years in Credit Administration and a Bachelor's degree, with strong communication and analytical skills.

Qualifications

• 7+ years of related experience in Credit Administration or similar field.
• Bachelor's degree in related field required.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced knowledge of commercial credit-related discipline with experience with a variety of lending products and segments.
• Intermediate to advanced ability to problem-solve independently, adapt to changing priorities, act with urgency, and deliver across projects, along with analytical, organizational, communication, and collaboration skills.
• Advanced speaking and writing communication skills.

Responsibilities

• Govern day-to-day execution of Lending Administration workflow, ensuring outputs meet policy, regulatory, and quality requirements; provide formal review/approval where required and ensure timely issue escalation and resolution.
• Oversee reporting and analytics for workflow performance (capacity, service levels, exceptions, quality); use insights to manage priorities, improve throughput, and drive consistent execution across the program and/or team.
• Lead in ensuring process controls and governance expectations are embedded and operating effectively (e.g., documentation standards, evidence retention, SOX/control testing support); coordinate responses to audit/control inquiries for the team's scope.
• Partner with Lending, Credit, Operations, Compliance, and Technology to resolve systemic issues and implement procedural/tooling changes; drive adoption of process improvements and ensure team training and adherence.
• May lead and develop a dedicated program and/or framework to operate.

Skills

Lending operations

Governance & controls

Analytics

Leadership

Regulatory compliance

SOX controls

Communication

Education

Bachelor's degree

Tools

Reporting tools

Job description

Western Alliance Bancorporation seeks a Lending Administration Manager to lead governance across Lending Administration, partnering with Lending, Credit, Operations, Compliance and Technology to ensure efficient, compliant central lending operations.

You will review colleagues, oversee workflow reporting/analytics, enforce controls, and drive process improvements. Requires 7+ years in Credit Administration and a Bachelor's degree, with strong communication and analytical skills.