Legal Tech Training Specialist

The Phoenix Group®; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

The Phoenix Group® is seeking a Training Specialist to design, implement, and improve technology training programs for lawyers and staff. You will lead engaging sessions, develop materials, and support users to foster continuous learning and high technical proficiency.

Responsibilities include onboarding tech sessions, curriculum development, and advocacy of technology adoption across multiple office locations. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s Degree in a relevant field; 3–5 years in legal or professional services.
• Experience delivering adult learning programs or instructional design.
• Strong organizational, verbal, and written communication skills.

Responsibilities

• Refine instructional methodologies, learning experiences, and curriculum effectiveness.
• Coordinate onboarding technology sessions for new hires across office locations.
• Develop and deliver training on legal software platforms and productivity tools.
• Advocate for technology adoption using engaging training methods.
• Provide technical support to attorneys and staff for tech issues.
• Create and maintain training manuals, quick reference guides, and on-demand resources.
• Collaborate with practice leaders to assess training needs for diverse audiences.
• Troubleshoot hardware/software issues related to Windows and Office.
• Provide remote, on-site, and on-demand training and support.

Skills

Adult learning

Instructional design

Organizational skills

Communication skills

Learning principles

Adaptability

Fast learner

Customer-focused

Education

Bachelor’s degree in relevant field

Tools

NetDocuments

Litera Create

NTD

iTimekeep

Microsoft Teams

Zoom

Job description

The Phoenix Group® is seeking a Training Specialist to design, implement, and improve technology training programs for lawyers and staff. You will lead engaging sessions, develop materials, and support users to foster continuous learning and high technical proficiency.

Responsibilities include onboarding tech sessions, curriculum development, and advocacy of technology adoption across multiple office locations. Strong communication and organizational skills are essential.