Legal Tech Solutions Architect & AI Client Advocate

Legora AB; New York (NY); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible paid time off

401(k) with company match

Job summary

A legal tech company in New York is seeking a Customer Success Manager to empower clients in utilizing their innovative legal platform. This role combines legal operations with product expertise, focusing on building strong relationships with clients and facilitating the onboarding process. Ideal candidates will have a law background and be tech-savvy, ready to navigate the complexities of legal technology. Competitive salary, benefits, and opportunities for global collaboration are offered in this impactful role.

Qualifications

• Experience from a top-tier law firm or corporate legal team.
• Familiarity with legal technology and AI.
• Ability to navigate technical conversations.

Responsibilities

• Build relationships with clients and address their pain points.
• Guide clients through onboarding and product training.
• Document best practices for client engagement.

Skills

Legal operations experience

Technical communication

Proactivity

Project management

Problem-solving

Education

Background in law

Job description

A legal tech company in New York is seeking a Customer Success Manager to empower clients in utilizing their innovative legal platform. This role combines legal operations with product expertise, focusing on building strong relationships with clients and facilitating the onboarding process. Ideal candidates will have a law background and be tech-savvy, ready to navigate the complexities of legal technology. Competitive salary, benefits, and opportunities for global collaboration are offered in this impactful role.