Legal Receptionist

Zohorecruit; United States; Remote; USD 6,800 - 12,000; Full time

Job summary

Remote Choice requires an experienced Receptionist to join the team, delivering a first-class service to clients and professional partners. The Reception Team is the first point of contact for the firm and handles a high volume of calls in a fast-paced environment.

Candidates should have prior reception or switchboard experience, strong communication skills, and confidence in telephone interactions. GCSEs and admin qualifications are advantageous.

Qualifications

• GCSE Maths and English at Grade C or above.
• Experience on reception desk or busy switchboard.
• Customer-facing role experience.
• Confidence handling client interactions over the telephone.
• NVQs or related admin qualifications are advantageous.
• Experience in a law firm or legal services environment desirable.

Responsibilities

• Answering incoming calls in a polite and professional manner (approx. 100 calls per day).
• Supporting with administrative tasks and other ad hoc duties as required.

Skills

Customer service

Telephone handling

Communication

Professionalism

Education

GCSE Maths and English (Grade C or above)

NVQs or business admin qualifications (advantageous)

Job description

Monday to Friday 09:30-18:30 UK working Hours

Cape Town based (Remote based - possible in office in the future )

About the Firm

Our client is a highly respected and award-winning law firm specialising in personal injury and clinical negligence claims. With a strong reputation nationwide, they are recognised for providing outstanding legal services and are consistently rated highly by their clients. The firm is proud of its longstanding commitment to supporting individuals through difficult times, with client care at the core of its values.

The Role

An opportunity has arisen for an experienced Receptionist to join the team, delivering a first-class service to clients and professional partners.

The Reception Team plays a vital role as the first point of contact for the firm and handles a high volume of calls, requiring excellent customer service skills in a fast-paced environment.

Requirements

Key Responsibilities:

• Answering incoming calls in a polite and professional manner (approximately 100 calls per day).
• Supporting with administrative tasks and other ad hoc duties as required.

Person Specification:

• GCSE Maths and English at Grade C or above (or equivalent).
• Previous experience working on a reception desk or within a busy switchboard environment.
• Experience in a customer-facing role.
• Confidence in handling client interactions over the telephone.
• NVQs or other relevant business administration qualifications are advantageous.
• Previous experience within a law firm or legal services environment is desirable.