Receptionist

Kisling, Nestico & Redick, LLC (KNR); Sylvania (OH); On-site; USD 28,000 - 34,000; Full time

Job summary

Kisling, Nestico & Redick, LLC (KNR) in Ohio is seeking a Receptionist to greet clients, assist visitors, and provide information. The role supports administrative tasks and clerical operations under the Office Manager and Intake Manager.

You will maintain the reception area, route calls on a multi-line system, screen inquiries, prepare mailers, set up meetings, and handle schedules with punctual attendance.

Qualifications

• Excellent clerical and general office tasks.
• Strong written and verbal communication; organized and time managed.
• High command of English grammar, usage, punctuation and spelling.
• Proficient with Microsoft Office Suite or similar software.

Responsibilities

• Welcome clients and visitors in person or by phone.
• Alert firm personnel of visitor arrivals.
• Screen inquiries and route calls to the appropriate legal team on a multi-line system.
• Maintain reception area cleanliness and monitor security risks.
• Assemble and stamp mailers by deadline.
• Set up boardroom spaces and provide refreshments.
• Distribute and oversee mail flow.
• Complete clerical tasks and other duties as requested.
• Daily administrative tasks including filing, scanning, and scheduling.

Skills

Clerical skills

Office administration

Written and verbal communication

Time management

MS Office proficiency

Attention to detail

Customer service

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Other duties as assigned

Job Type

Full-time

Description

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

Essential Duties/Responsibilities

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requestedConduct client satisfaction surveys
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Regular, consistent, punctual attendance
• Other duties as assigned

Requirements

Required Skills/Abilities

• Excellent clerical and general office administration tasks
• Excellent written and verbal communication skills; as well as organizational and time management skills.
• High command of English grammar, usage, punctuation and spelling
• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
• Strong attention to detail
• Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
• Establish and maintain effective work relationships
• Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
• Exceptional interpersonal and customers service skills
• Patience and professionalism in dealing with difficult visitors and clients

Education and Experience

• Minimum of High School Diploma or GED required
• Must be able to type 45 wpm accurately
• No Supervisory responsibilities
• This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects