Legal Operations Supervisor: Process & People Leader

RR Donnelley & Sons; Phoenix (AZ); On-site; USD 69,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Parental leave

Adoption assistance

Employer discounts

Job summary

RR Donnelley is seeking a Legal Operations Supervisor to join our team in Phoenix, AZ. You will set priorities, oversee projects and staff, and ensure resources align with diverse requirements. This role emphasizes process discipline and cross-functional collaboration.

The position runs Monday–Friday, 8:00am–5:00pm, with compensation up to $115,500 depending on location and experience. Eligible for standard benefits and participation in bonus programs.

Qualifications

• Excellent written and verbal communication
• Strong work ethic and customer service skills
• Ability to work in a fast-paced, high-pressure, and deadline-driven environment
• Able to work independently and as part of a cross-functional team
• Maintain professional conduct and a positive attitude at all times
• Excellent prioritization and time management skills
• Excellent problem-solving skills
• Excellent attention to detail
• Bachelor's degree in area of business preferred
• 5+ years of relatable experience
• Knowledge of business planning, and ability to build strong, cohesive, and high-performing teams
• Experience within a specific industry and industry-specific software is nice to have

Responsibilities

• Manage day-to-day operations of the team
• Oversee staff of 10+ professionals
• Analyze performance and key metrics
• Ensure compliance with company policies and procedures
• Proactively address, handle, and rectify all client and team concerns
• Champion project management excellence
• Develop and maintain best-in-class project tracking methods
• Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
• Translate the needs of internal partners to the design team and ensure expectations are met
• Manage changes in priorities and implements plans to meet business needs
• Assist in recruiting, interviewing, and onboarding new employeesShare candidate and internal feedback as appropriate
• Maintain up-to-date documentation on all candidates
• Other responsibilities as assigned

Skills

Excellent communication

Customer service

Time management

Problem solving

Attention to detail

Cross-functional teamwork

Education

Bachelor's degree in Business

Job description

RR Donnelley is seeking a Legal Operations Supervisor to join our team in Phoenix, AZ. You will set priorities, oversee projects and staff, and ensure resources align with diverse requirements. This role emphasizes process discipline and cross-functional collaboration.

The position runs Monday–Friday, 8:00am–5:00pm, with compensation up to $115,500 depending on location and experience. Eligible for standard benefits and participation in bonus programs.