Legal Intake Specialist

The Embry Law Firm, LLC; Douglasville (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Embry Law Firm, LLC in Douglasville, GA seeks an Intake Specialist to be the first point of contact for injured Georgians. You will screen cases for viability, perform conflict checks, explain our fee structure, and move promising leads to signed agreements quickly.

You own the file from first call to handoff, ensuring smooth progression as our attorneys prepare each case for action.

Qualifications

• Experience interacting with clients in a professional setting.
• Ability to screen cases for legal viability and run conflict checks.
• Explain fee structures clearly and handle open records requests.

Responsibilities

• Screen potential clients for viability and move them toward a signed agreement.
• Explain our fee structure and keep the client informed throughout.
• Launch open records requests and manage file handoff to attorneys.

Skills

Active listening

Communication

Empathy

Education

High school diploma

Job description

You are the first person an injured Georgian talks to after the worst day of their year. At The Embry Law Firm, that conversation decides whether a case gets built right or falls apart before it starts.

We are a plaintiff-side personal injury firm in Douglasville handling car wrecks, trucking collisions, premises liability, and wrongful death cases across Georgia. We are looking for an Intake Specialist who treats every call like it could be the next one.

This is not a call-center job. You will screen cases for legal viability, run conflict checks, explain our fee structure, move potential clients to a signed agreement within hours, and launch the open records requests that let our attorneys start building the case. You own the file from first call to handoff to the next team member.