Intake Specialist: First-Contact Personal Injury Vetting

The Embry Law Firm, LLC; Douglasville (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Embry Law Firm, LLC in Douglasville, GA seeks an Intake Specialist to be the first point of contact for injured Georgians. You will screen cases for viability, perform conflict checks, explain our fee structure, and move promising leads to signed agreements quickly.

You own the file from first call to handoff, ensuring smooth progression as our attorneys prepare each case for action.

Qualifications

• Experience interacting with clients in a professional setting.
• Ability to screen cases for legal viability and run conflict checks.
• Explain fee structures clearly and handle open records requests.

Responsibilities

• Screen potential clients for viability and move them toward a signed agreement.
• Explain our fee structure and keep the client informed throughout.
• Launch open records requests and manage file handoff to attorneys.

Skills

Active listening

Communication

Empathy

Education

High school diploma

Job description

The Embry Law Firm, LLC in Douglasville, GA seeks an Intake Specialist to be the first point of contact for injured Georgians. You will screen cases for viability, perform conflict checks, explain our fee structure, and move promising leads to signed agreements quickly.

You own the file from first call to handoff, ensuring smooth progression as our attorneys prepare each case for action.