Legal Client Services Coordinator — Intake & Growth

Haley Stuart Group; Woodcliff Lake (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K

Discretionary bonus

PTO

Job summary

Haley Stuart Group is seeking a Legal Client Services Coordinator in New Jersey to be the first point of contact for prospective clients, gather initial case details, and ensure timely communication with the legal team.

You will work closely with attorneys and paralegals in a collaborative, hands-on culture that values quality of life, teamwork, and long-term relationships. A supportive mentor environment is offered with opportunities for growth.

Qualifications

• 1–2 years of experience in legal intake, legal assistant, or legal receptionist.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and case management software.
• Ability to handle confidential information with discretion.

Responsibilities

• Serve as the primary contact for incoming client inquiries via phone, email, and online forms.
• Conduct thorough client interviews to gather essential case details.
• Enter client information into case management systems and maintain organized records.
• Screen potential cases for alignment with firm practice areas.
• Schedule appointments between prospective clients and attorneys.
• Follow up with clients to obtain additional information.
• Prepare documents and legal correspondence.
• Maintain confidentiality and handle sensitive client information.
• Collaborate with attorneys and paralegals to ensure smooth intake transitions.
• Provide excellent client service by addressing questions professionally.

Skills

Legal intake

Customer service

Communication

Organization

Education

High school diploma

Tools

MS Office

Case management software

Job description

Haley Stuart Group is seeking a Legal Client Services Coordinator in New Jersey to be the first point of contact for prospective clients, gather initial case details, and ensure timely communication with the legal team.

You will work closely with attorneys and paralegals in a collaborative, hands-on culture that values quality of life, teamwork, and long-term relationships. A supportive mentor environment is offered with opportunities for growth.