Client Experience Coordinator — In‑Person, Hackensack

Buyidahorealestate; Hackensack (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) eligibility after one year

Paid hands-on training

Career growth opportunities

Performance-based bonus

In-person role in Hackensack, NJ

Consistent Monday–Friday, 9 a.m.–5 p.m

Job summary

Willis Law Group LLC, an established elder law and estate planning firm in Hackensack, NJ, seeks a warm, persuasive Client Intake & Experience Coordinator. You will be the first friendly contact for prospective clients, guiding them through intake and scheduling, and ensuring current clients feel informed and supported.

This full-time, in-person role emphasizes strong communication, calendar management, and proactive client service.

Qualifications

• Customer service experience and familiarity with intake procedures are preferred.
• Experience in scheduling and calendar management is beneficial.
• Ability to explain services clearly and follow up with clients.

Responsibilities

• Be the first friendly contact for prospective clients and guide them through intake and scheduling.
• Coordinate intake procedures and set up client appointments.
• Support existing clients by providing information and timely updates.

Skills

Customer service

Intake procedures

Scheduling coordination

Consultative sales

Communication

Job description

Willis Law Group LLC, an established elder law and estate planning firm in Hackensack, NJ, seeks a warm, persuasive Client Intake & Experience Coordinator. You will be the first friendly contact for prospective clients, guiding them through intake and scheduling, and ensuring current clients feel informed and supported.

This full-time, in-person role emphasizes strong communication, calendar management, and proactive client service.