Legal Case Manager

Ultimate Staffing Services; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Ultimate Staffing Services in San Antonio seeks a Legal Case Manager to coordinate administrative support for physicians and healthcare professionals involved in medical-legal work. You will act as main liaison between attorneys, experts, and staff; manage schedules for calls, evaluations, depositions, and testimony; ensure timely processing of medical records and accurate billing time entries.

Strong organizational skills and 5+ years in medical-legal environments are required, with an

Qualifications

• 5+ years of experience with medical experts in a legal/paralegal setting.
• Associate degree or equivalent experience (preferred).
• Strong Microsoft Office skills, especially Outlook and Word.
• Excellent organization and communication abilities.

Responsibilities

• Act as the main contact for assigned matters, ensuring clear and continuous communication between all parties
• Organize and maintain schedules for calls, evaluations, depositions, and testimony appearances
• Track case milestones and ensure deadlines are met
• Receive, process, and distribute medical records promptly while maintaining quality checks
• Verify that documentation provided is sufficient for clinical review and opinion development
• Manage and prepare expert time records for accurate billing submission
• Maintain up-to-date information within the company's case management system
• Remain consistently accessible via phone and email to support timely case progression

Skills

Medical-legal coordination

Paralegal experience

MS Office

Communication skills

Time management

Education

Associate degree or equivalent experience

Tools

MS Office

Job description

Legal Case Manager

A San Antonio-based organization specializes in coordinating administrative support for physicians and healthcare professionals who provide expert opinions in legal proceedings. The company operates as a central point of coordination, connecting medical specialists with legal teams. Services delivered to these professionals include sourcing review assignments, coordinating schedules, securely transferring and maintaining case materials, facilitating communication with attorneys, and overseeing invoicing and payment processes.

Key Responsibilities

In this role, you will serve as the primary coordinator between legal representatives (attorneys and support staff) and healthcare professionals engaged in medical-legal work. Core duties include:

• Acting as the main contact for assigned matters, ensuring clear and continuous communication between all parties
• Organizing and maintaining schedules for calls, evaluations, depositions, and testimony appearances
• Tracking case milestones and ensuring deadlines are met
• Receiving, processing, and distributing medical records promptly while maintaining quality checks (e.g., file integrity, completeness, and accessibility)
• Verifying that documentation provided is sufficient for clinical review and opinion development
• Managing and preparing expert time records for accurate billing submission
• Maintaining up-to-date information within the company's case management system
• Remaining consistently accessible via phone and email to support timely case progression

Qualifications

Strong working knowledge of Microsoft Office tools, particularly Outlook and WordExceptional organizational skills with high attention to detailAbility to manage multiple priorities in a deadline-driven environmentEffective communication and client service abilitiesComfortable working both independently and collaborativelyAble to adapt and perform efficiently in a fast-paced setting5+ years of experience working with medical experts in a legal or paralegal capacityAssociate degree or equivalent experience (preferred)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.