Legal Billing & Collections Manager

Australia-Employment; Atlanta (GA); Hybrid; USD 120,000 - 154,000; Full time

Job summary

Jobot in Atlanta seeks a Legal Billing & Collections Manager to lead a 10-member team across multiple offices, guiding the full billing lifecycle from prebill to cash realization. You will ensure compliance with client guidelines, coordinate with Finance and IT, and drive process improvements in a hybrid work setting.

The role requires 7+ years in legal billing/collections and strong leadership experience, with proficiency in LEDES, e-billing systems, and tools like Aderant, Elite, Fulcrum, and

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or related field preferred; equivalent experience considered
• Minimum 7+ years of progressively responsible legal billing, collections, and accounts receivable experience
• Minimum 3+ years of direct people management experience leading multi-person teams
• Strong background in law firm billing operations including prebills, invoice processing, split billing, LEDES billing, alternative fee arrangements, trust/retainer applications, and write-off controls
• Experience managing legal collections programs, aging analyses, payment arrangements, and accounts receivable portfolios
• Strong background in outside counsel guideline compliance and client billing requirements
• Experience with e-billing systems, client vendor portals, and rejection resolution
• Advanced Microsoft Excel skills with reporting and analytical capabilities
• Experience utilizing Aderant, Elite, Fulcrum, SAP, or comparable legal billing/practice management software
• Proven ability to manage, coach, and develop billing and collections teams
• Am Law 200 or multi-office law firm experience strongly preferred
• CPA, CLM, law firm finance certification, or related credentials are a plus
• Power BI experience is a plus

Responsibilities

• Manage the full legal billing lifecycle from prebill through final cash realization
• Oversee billing calendars, invoice generation, prebill distribution, review, and release
• Manage complex billing arrangements including split billing, cost sharing, alternative fee arrangements, and LEDES billing
• Ensure compliance with outside counsel guidelines, engagement letters, and client billing requirements
• Manage collections activities including account follow-up, payment arrangements, dispute resolution, and aging analysis
• Develop action plans to reduce aged receivables and improve cash realization
• Drive attorney accountability regarding prebill turnaround and time-entry compliance
• Lead and manage a team of 10 billing and collections professionals across multiple offices
• Coach, mentor, cross-train, and evaluate team performance
• Establish productivity, quality, and service standards
• Manage escalated billing disputes, deductions, rejections, and client inquiries
• Develop and maintain departmental policies, procedures, and internal controls
• Partner with Finance, IT, Billing Attorneys, and Practice Groups
• Identify automation opportunities and implement workflow improvements
• Support financial systems upgrades, testing, implementation, and process redesign
• Monitor billing metrics, collection trends, and operational performance

Skills

Team leadership

Financial analysis

Billing operations

Process improvement

Policy development

Communication

Education

Bachelor's Degree in Accounting, Finance, Business Administration, or related field

Tools

Aderant

Elite

Fulcrum

SAP

Power BI

Job description

Legal Billing & Collections Manager

$120000 - $154000 per year | Atlanta, GA | Hybrid | Permanent

Legal Billing & Collections Manager | Am Law 200 Law Firm | Lead a 10-Person Revenue Cycle Team | Up to $145K + Bonus | Hybrid

A bit about us:

Founded nearly 80 years ago and based in Atlanta, Georgia, with additional offices in Washington, DC and Boston, we are a nationally recognized Am Law 200 firm serving clients across healthcare, real estate, litigation, business transactions, fintech, government investigations, logistics, transportation, and other complex industries. We combine business-minded legal counsel with exceptional client service and operational excellence, creating an environment where professionals can make a measurable impact while collaborating with accomplished attorneys, finance leaders, and administrative teams.

Why join us?

• Competitive Compensation
• Leadership Opportunity: Lead a 10-person billing and collections team across multiple offices
• Executive Visibility: Direct interaction with Revenue Leadership, CAO, and CFO
• Financial Systems Modernization: Be a key stakeholder in ongoing technology and process transformation initiatives
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Disability Coverage
• 401(k) Program
• Generous PTO & Paid Holidays
• Collaborative Work Environment: Join a team of approximately 350 employees across multiple offices
• Hybrid Schedule: First 90 days onsite, then hybrid with 2 remote days per week
• Professional Growth: Opportunity to shape policies, procedures, workflows, and performance standards firmwide

Job Details

• Manage the full legal billing lifecycle from prebill through final cash realization
• Oversee billing calendars, invoice generation, prebill distribution, review, and release
• Manage complex billing arrangements including split billing, cost sharing, alternative fee arrangements, and LEDES billing
• Ensure compliance with outside counsel guidelines, engagement letters, and client billing requirements
• Manage collections activities including account follow-up, payment arrangements, dispute resolution, and aging analysis
• Develop action plans to reduce aged receivables and improve cash realization
• Drive attorney accountability regarding prebill turnaround and time-entry compliance
• Lead and manage a team of 10 billing and collections professionals across multiple offices
• Coach, mentor, cross-train, and evaluate team performance
• Establish productivity, quality, and service standards
• Manage escalated billing disputes, deductions, rejections, and client inquiries
• Develop and maintain departmental policies, procedures, and internal controls
• Partner with Finance, IT, Billing Attorneys, and Practice Groups
• Identify automation opportunities and implement workflow improvements
• Support financial systems upgrades, testing, implementation, and process redesign
• Monitor billing metrics, collection trends, and operational performance

Qualifications Needed

• Bachelor's Degree in Accounting, Finance, Business Administration, or related field preferred; equivalent experience considered
• Minimum 7+ years of progressively responsible legal billing, collections, and accounts receivable experience
• Minimum 3+ years of direct people management experience leading multi-person teams
• Strong background in law firm billing operations including prebills, invoice processing, split billing, LEDES billing, alternative fee arrangements, trust/retainer applications, and write-off controls
• Experience managing legal collections programs, aging analyses, payment arrangements, and accounts receivable portfolios
• Strong background in outside counsel guideline compliance and client billing requirements
• Experience with e-billing systems, client vendor portals, and rejection resolution
• Advanced Microsoft Excel skills with reporting and analytical capabilities
• Experience utilizing Aderant, Elite, Fulcrum, SAP, or comparable legal billing/practice management software
• Proven ability to manage, coach, and develop billing and collections teams
• Proven ability to hold attorneys and professional staff accountable while maintaining strong working relationships
• Experience supporting system implementations, workflow redesigns, and process improvement initiatives
• Am Law 200 or multi-office law firm experience strongly preferred
• CPA, CLM, law firm finance certification, or related credentials are a plus
• Power BI experience is a plus

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.