FMLA & Leave of Absence Specialist (Hybrid)

Sedgwick Claims Management Services Ltd; Orlando (FL); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision

401k and matching

PTO

Disability and life insurance

Employee assistance

Flexible spending or health savings账户

Voluntary benefits

Job summary

Sedgwick Claims Management Services Ltd is seeking a Leave of Absence Coordinator in Orlando, FL. The role supports FMLA and other unpaid leave programs, ensuring eligibility and accurate documentation per client plans and regulations.

The position offers hybrid work options with in-office and virtual components, starting pay around $19.31 per hour, and opportunities for training, mentorship, and career development.

Qualifications

• Knowledge of state and federal FMLA regulations.
• Excellent oral and written communication, including presentation skills.
• Proficient computer skills including working knowledge of Microsoft Office.
• Analytical and interpretive skills.
• Strong organizational and multitasking skills.

Responsibilities

• Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.
• Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client.
• Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence and/or claims system.
• Maintains professional client relationships and provides excellent customer service.
• Meets the organization’s quality program(s) minimum requirements.

Skills

FMLA knowledge

Communication skills

Analytical skills

Organizational skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Ltd is seeking a Leave of Absence Coordinator in Orlando, FL. The role supports FMLA and other unpaid leave programs, ensuring eligibility and accurate documentation per client plans and regulations.

The position offers hybrid work options with in-office and virtual components, starting pay around $19.31 per hour, and opportunities for training, mentorship, and career development.