Leave of Absence Coordinator - HR Operations

Acrisure; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Employee assistance program

Job summary

Acrisure is seeking a Leaves Coordinator to provide operational and administrative support for the leave of absence process. You will manage intake, document tracking, and employee communications while ensuring cases are logged and routed for eligibility review and case management.

Ideal candidates are empathetic, highly organized, and detail-focused, with the ability to work independently and collaborate with HR colleagues in a fast-paced environment.

Qualifications

• Bachelor’s degree required or equivalent experience.
• Minimum 2 years experience in HR, benefits, customer service or operations.

Responsibilities

• Assist with intake and tracking of employee leave requests (e.g., medical, personal, family).
• Support development of team processes and procedures, and utilization of technology resources.
• Process documentation according to compliance deadlines and respond to initial inquiries from employees.
• Enter and update leave records in Workday and internal tracking tools.
• Audit data entries for accuracy and flag inconsistencies.
• Assist with return-to-work logistics and employee outreach.
• Partner with the HR team to handle complex leave, ADA, or compliance scenarios.
• Maintain secure and compliant documentation practices.
• Learn and apply foundational leave-related regulations (FMLA, ADA, etc.).

Skills

Organization

Communication

Problem solving

Microsoft 365

Workday

Independent work

Education

Bachelor’s Degree in HR, Accounting, or related field

Tools

Workday

Microsoft 365

HRIS

Job description

Acrisure is seeking a Leaves Coordinator to provide operational and administrative support for the leave of absence process. You will manage intake, document tracking, and employee communications while ensuring cases are logged and routed for eligibility review and case management.

Ideal candidates are empathetic, highly organized, and detail-focused, with the ability to work independently and collaborate with HR colleagues in a fast-paced environment.