Leasing Specialist: Tour, Close & Delight Residents

RPM Living; Smyrna (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly pay for on-site associates

Healthcare coverage for full-time

Employee assistance programs

401(k) with company match

Career development opportunities

Paid time off and floating holidays

Job summary

RPM Living is seeking a Leasing Associate in Smyrna, AL, to handle leasing, marketing, and maintaining positive resident relations at a busy property. You will greet prospects, process applications and deposits, show apartments, and guide new residents through move-in procedures.

The role requires coordinating with the Community Manager, managing tours and leads, and supporting social media visibility for the property. A flexible schedule including weekends may be required.

Qualifications

• Associate's degree or equivalent from two-year college or technical school, or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Microsoft Office, Property Management Software experience preferred.

Responsibilities

• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours.
• Greet and qualify prospects professionally; assist with applications and deposits per procedures and Fair Housing requirements.
• Process applications with credit checks and rental history verification, then submit them for processing.
• Coordinate with Community Manager on applicant status and lease processing.
• Show apartments, close sales, and prepare for move-ins with signatures and orientation.
• Support social media efforts to boost property visibility and engagement.
• Address resident questions and issues promptly to promote satisfaction and retention.
• Close sales through appointments, tours, and follow-ups; manage leads and referrals.
• Apply marketing strategies within budget to drive traffic (competitive rents, promotions, outreaches).
• Project a positive image of the community to achieve objectives and public recognition.
• Participate in resident events and host duties to support retention.
• Complete lease, move-in, and close-out paperwork promptly; attend goal-setting meetings.
• Collaborate with maintenance to ensure timely service requests completed.

Education

Associate's degree or equivalent

Tools

Microsoft Office

Property Management Software

Job description

RPM Living is seeking a Leasing Associate in Smyrna, AL, to handle leasing, marketing, and maintaining positive resident relations at a busy property. You will greet prospects, process applications and deposits, show apartments, and guide new residents through move-in procedures.

The role requires coordinating with the Community Manager, managing tours and leads, and supporting social media visibility for the property. A flexible schedule including weekends may be required.