Leasing & Resident Experience Specialist

RPM Living; McKinney (TX, AR); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

401(k) with company match

Paid time off

Career growth opportunities

Job summary

RPM Living seeks a Leasing Associate to drive leasing, marketing and positive resident relations for our properties. You will handle leases, greet prospects, process applications, and guide residents from tour to move-in.

The role includes maintaining an active social media presence and ensuring quick, professional responses to resident questions. Ideal candidates have an associate degree or equivalent and experience with property management software.

Qualifications

• Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
• Proficiency with Microsoft Office and property management software

Responsibilities

• Respond to inquiries to schedule tours (virtual, self-guided or in-person)
• Greet and qualify prospects; assist with applications and deposits per procedures
• Process applications with credit checks and rental history verification
• Show apartments and close sales; prepare move-in paperwork
• Maintain social media presence to enhance visibility and engagement
• Resolve resident questions and service issues promptly
• Close sales through appointments, tours, and follow-up
• Use marketing strategies within budget to drive traffic
• Maintain favorable image of the community for objectives
• Coordinate with maintenance to ensure timely service requests
• Attend goal-setting meetings and collaborate with teams

Skills

Customer service

Sales

Communication

MS Office

Education

Associate's degree

Tools

Property Management Software

Lead Management Software

Job description

RPM Living seeks a Leasing Associate to drive leasing, marketing and positive resident relations for our properties. You will handle leases, greet prospects, process applications, and guide residents from tour to move-in.

The role includes maintaining an active social media presence and ensuring quick, professional responses to resident questions. Ideal candidates have an associate degree or equivalent and experience with property management software.