Leasing Specialist — Resident Experience & Events

Kairoi; San Antonio (TX); Vor Ort; USD 40.000 - 52.000; Vollzeit

Zusammenfassung

Kairoi is seeking a Leasing Professional to manage the sales process from inquiry to lease signing, delivering a high level of customer service to prospective and current residents. The role emphasizes resident retention, community engagement, and using technology to manage resident information and marketing efforts.

Responsibilities include presenting the community, guiding tours, knowing pricing and availability, using Yardi or RealPage to process applications and leases, handling

Qualifikationen

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum of two years of leasing or sales experience in multifamily industry.
• Proficiency with property management software (Yardi or RealPage).
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Valid driver's license with no major infractions in the last 12 months.

Aufgaben

• Present the community and apartments in a professional manner, highlighting features that appeal to prospective residents.
• Respond to inquiries, schedule tours, and guide prospects through the leasing process.
• Maintain knowledge of floor plans, pricing, and availability.
• Use Yardi or RealPage to manage resident information, process applications, and track leases.
• Conduct move-ins and move-outs, ensuring a smooth experience.
• Plan and execute resident retention programs and community events.
• Collaborate with the Community Manager on marketing, including social media and online reputation management.
• Maintain accurate records of resident interactions and transactions in compliance with laws.
• Other duties as assigned.

Kenntnisse

Customer service

Communication

Time management

Independent worker

Team player

Driver's license

Ausbildung

High school diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

RealPage

Jobbeschreibung

Kairoi is seeking a Leasing Professional to manage the sales process from inquiry to lease signing, delivering a high level of customer service to prospective and current residents. The role emphasizes resident retention, community engagement, and using technology to manage resident information and marketing efforts.

Responsibilities include presenting the community, guiding tours, knowing pricing and availability, using Yardi or RealPage to process applications and leases, handling