Leasing Specialist — Drive Occupancy & Resident Experience

Valiant Residential, LLC; Texas; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free health insurance options

401(k) matching

Competitive pay and benefits

Career development opportunities

Job summary

Valiant Residential is seeking a Leasing Consultant responsible for leasing, retention, and occupancy while promoting resident satisfaction. Greet prospects, prepare move-in packages, and manage lease paperwork.

You will record visits, process applications, and coordinate deposits in line with Fair Housing guidelines. The role requires strong English communication, customer-service experience, and the ability to work evenings/weekends.

Qualifications

• Experience in working with the public and/or sales.
• Strong English communication skills; Spanish bilingual a plus.
• Fair Housing Certification, or willingness to obtain before interacting with prospective residents.
• Two years of customer service experience.
• Ability to work evenings and weekends.
• Proficient with computer and MS Office; familiarity with Yardi software.

Responsibilities

• Greet prospects and qualify by criteria (ask questions, use guest cards, etc.).
• Prepare move-in packages and lease paperwork.
• Record all telephone and in-person visits on reports; file guest cards per procedures.
• Inspect models and market-ready units; communicate service needs to Community Manager.
• Have the prospect complete the application and collect a deposit per procedures and Fair Housing.
• Update the availability report and process applications for approval (credit check, rental history). Submit processed applications to Community Manager for approval.
• Assist in monitoring renewals; distribute and follow up on renewal notices.
• Monitor advertising effectiveness; gather market information in area and file.
• Represent the company professionally at all times.
• Accept rental payments and forward to the Assistant Community Manager.
• Type lease, complete paperwork, input information on Yardi System; review with Community Manager before signatures.
• Assist the management team with other tasks; consistently implement community policies.
• Consistently implement policies of the community.

Skills

Customer service

Communication skills

Spanish (bonus)

Microsoft Office

Yardi System

Interpersonal skills

Education

Fair Housing Certification

Tools

Yardi System

Microsoft Office

Job description

Valiant Residential is seeking a Leasing Consultant responsible for leasing, retention, and occupancy while promoting resident satisfaction. Greet prospects, prepare move-in packages, and manage lease paperwork.

You will record visits, process applications, and coordinate deposits in line with Fair Housing guidelines. The role requires strong English communication, customer-service experience, and the ability to work evenings/weekends.