Leasing Specialist — Drive Occupancy & Resident Experience

Madison Capital Group Holdings LLC; Royal Pines (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Health benefits

Health Savings Account (HSA) & FSA

Paid time off

Employee discounts

EAP

Job summary

Madison Communities is seeking a Leasing Manager to join our team in Arden, NC. As the first point of contact for prospects and residents, you will provide exceptional service while driving leasing success.

You’ll showcase sales skills, market our communities, and create a welcoming experience for everyone who walks through our doors. The role emphasizes lease processing, move-in readiness, renewals, and proactive marketing to maximize occupancy.

Qualifications

• Excellent communication skills.
• Creativity & problem-solving.
• Tech-savvy with MS Office and property management software.
• Property management experience preferred, but not required.
• Team player with positive energy.
• Strong organizational skills.

Responsibilities

• Be the Face of the Community – Provide top-notch service to current and prospective residents, ensuring they have an outstanding experience.
• Drive Leasing Success – Effectively lease apartments, meet occupancy goals, and promote our communities as the #1 choice in the market.
• Know Your Product – Stay informed about our property, amenities, and the competition to confidently showcase our offerings.
• Track & Follow Up – Monitor leasing traffic, follow up with prospects, and analyze trends to optimize leasing strategies.
• Manage the Lease Process – From application review to finalizing paperwork, ensure seamless and compliant leasing transactions.
• Ensure Move-In Readiness – Conduct final inspections and walkthroughs to ensure every home is move-in ready for new residents.
• Drive Renewals – Build strong relationships with residents and coordinate lease renewals to maximize retention.
• Market Like a Pro – Engage in outside marketing efforts to establish Madison Communities as the go-to choice for apartment living.

Skills

Excellent communication

Creativity

Tech-savvy

Team player

Strong organizational skills

Sales or leasing experience

Tools

MS Office

Property management software

Job description

Madison Communities is seeking a Leasing Manager to join our team in Arden, NC. As the first point of contact for prospects and residents, you will provide exceptional service while driving leasing success.

You’ll showcase sales skills, market our communities, and create a welcoming experience for everyone who walks through our doors. The role emphasizes lease processing, move-in readiness, renewals, and proactive marketing to maximize occupancy.