Leasing Specialist - Drive Community Growth & Retention

South Oxford Management; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement w Match Immediate Vest

Paid Holidays

Rent Discount

Tuition Reimbursement

Parental Leave

Pet Insurance

Life Insurance

Disability Insurance

Job summary

South Oxford Management is seeking a Leasing Professional to create standout first impressions, drive marketing, leasing and renewal strategies, and help achieve occupancy and revenue goals at our communities.

On-site role requiring strong communication, sales focus, and a friendly, professional presence; you will coordinate tours, handle resident questions, and support move-ins while maintaining exceptional resident service.

Qualifications

• Must be able to work on site five days a week; this role is not remote or hybrid eligible.
• One or more years experience in property management sales or customer service.
• High School diploma or equivalent
• Willing to work a flexible schedule including weekends and holidays
• A sharp professional appearance
• Must be able to walk the property which includes climbing stairs
• Must be able to bend stoop squat kneel climb stairs push pull reach and carry supplies
• Stand for extended periods of time
• May be required to lift up to 25 pounds without assistance

Responsibilities

• Complete outbound follow up with new leads for prospective renters via text email and phone A heavy focus on engaging prospects in leasing conversations at the community level
• Be the on site Tour Guide showing future residents needs showing them around your communitys amenity areas and model homes and highlighting all the benefits that will make them want to call your community home
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments along the tour paths in office spaces and common areas
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Coordinate move ins and move outs with the onsite staff residents and maintenance teams
• Assists with resident retention by providing ongoing customer service to residents post move in
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure applicable housing programs and HUD Agency regulations
• Take pride in the apartment community; visually inspect and address areas of concern keep the community clean and report service needs to maintenance team members
• Prepare daily and weekly reports as needed
• Have a strong working knowledge of the market and competitive set
• Process work orders package collection and assist with the day to day operation of the property and resident satisfaction
• Perform additional duties as assigned by the Community Manager

Skills

Communication skills

MS Office proficiency

multitasking & deadlines

Yardi knowledge

Education

High School diploma or equivalent

Job description

South Oxford Management is seeking a Leasing Professional to create standout first impressions, drive marketing, leasing and renewal strategies, and help achieve occupancy and revenue goals at our communities.

On-site role requiring strong communication, sales focus, and a friendly, professional presence; you will coordinate tours, handle resident questions, and support move-ins while maintaining exceptional resident service.