Leasing & Resident Experience Specialist

Bell Partners Inc.; United States; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Vacation

Personal days

Sick time

Training programs

Referral bonus

Job summary

Bell Partners Inc. is hiring for a leasing professional to warmly welcome residents and prospects to our communities. You will lease apartments, present products and services, and follow Bell guidelines to ensure accuracy and compliance.

The role emphasizes professional presentation, customer service excellence, and teamwork, with opportunities for career growth within our 85,000+ homes across the U.S. We offer a comprehensive benefits package and a culture that values inclusion and development.

Qualifications

• 1+ years’ customer service experience; hospitality or apartment leasing role
• Must present a professional image
• Excellent oral and written communication skills
• Strong working knowledge of MS Office Suite

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• Effectively lease apartments and sell property’s products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Skills

Customer service

MS Office

Communication skills

Teamwork

Professional image

Decision making

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Bell Partners Inc. is hiring for a leasing professional to warmly welcome residents and prospects to our communities. You will lease apartments, present products and services, and follow Bell guidelines to ensure accuracy and compliance.

The role emphasizes professional presentation, customer service excellence, and teamwork, with opportunities for career growth within our 85,000+ homes across the U.S. We offer a comprehensive benefits package and a culture that values inclusion and development.