Leasing & Resident Experience Specialist

RPM Living; Terrell (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

401(k) with company match

Paid time off

Employee discounts

Job summary

RPM Living is seeking a Leasing Associate to manage leasing, marketing, and positive resident relations. You will sign leases, conduct tours, and handle applications while maintaining occupancy and enforcing program policies.

The role requires leasing experience, strong communication, and proficiency in Microsoft Office. It is an on-site position with weekday, night, and weekend hours and competitive pay with benefits.

Qualifications

• 1+ years tax credit experience or related leasing experience.
• Property leasing, sales and/or customer experience.
• Knowledge of HUD rules and low-income housing program policies.
• Excellent follow up skills via email and phone.
• Onsite experience a plus.
• Experience with Microsoft Office Suite including Word and Excel.

Responsibilities

• Prepare model and target apartments for show and maintain clean, orderly work areas.
• Complete lease forms or agreements and collect deposits.
• Market the property, conduct tours, promote community amenities.
• Know lease terms, specifications, and all policies.
• Ensure proper ACOP/SOP compliance and occupancy processes.
• Monitor competitive properties and market conditions.
• Develop and maintain resident retention programs under the Manager.
• Maintain resident and property files.
• Handle resident requests and complaints professionally.
• Maintain professional appearance and attitude at all times.

Skills

Leasing experience

Customer service

HUD regulations knowledge

Follow-up communication

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Job description

RPM Living is seeking a Leasing Associate to manage leasing, marketing, and positive resident relations. You will sign leases, conduct tours, and handle applications while maintaining occupancy and enforcing program policies.

The role requires leasing experience, strong communication, and proficiency in Microsoft Office. It is an on-site position with weekday, night, and weekend hours and competitive pay with benefits.