Leasing & Resident Relations Specialist

RPM Living; Katy (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

401(k) with company match

Career growth opportunities

Job summary

RPM Living is seeking a Leasing Associate to manage leasing, marketing, and positive resident relations on-site. You will handle lease signings, applications for housing, and rent collection while maintaining occupancy in housing developments and ensuring policy compliance.

The role involves touring properties, answering inquiries, and coordinating with the Property Manager to retain residents and meet business needs. Flexibility for evenings/weekends is expected.

Qualifications

• 1+ years tax credit experience.
• Property leasing, sales and/or customer experience.
• HUD rules and regulations, policies and procedures of low-income housing programs.
• Excellent follow up skills via email and phone.
• Onsite experience a plus.
• Experience with Microsoft Office Suite including Word and Excel.

Responsibilities

• Ensure model apartments and target apartments are ready for show and maintain areas.
• Complete lease forms and collect rental deposits.
• Market the property effectively by answering questions, conducting tours, and promoting community amenities.
• Know lease terms, specifications and community policies.
• Perform move-out procedures per policy and maintain housing authority knowledge.
• Monitor market conditions and adjust leasing strategies.
• Develop and maintain resident retention programs under the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints professionally.
• Maintain a professional appearance and attitude.

Skills

Tax credit

Leasing

Customer experience

HUD rules

Onsite experience

Excel

Communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

RPM Living is seeking a Leasing Associate to manage leasing, marketing, and positive resident relations on-site. You will handle lease signings, applications for housing, and rent collection while maintaining occupancy in housing developments and ensuring policy compliance.

The role involves touring properties, answering inquiries, and coordinating with the Property Manager to retain residents and meet business needs. Flexibility for evenings/weekends is expected.