Leasing & Resident Experience Specialist

Avanath; Gresham (OR); Presencial; USD 32.000 - 34.000; Jornada completa

Descripción de la vacante

Avanath is seeking a Leasing Specialist to lease, market, and maintain positive resident relations within the community. The role demands professionalism and strong engagement with residents and the workforce.

The position includes handling applications, coordinating with the Community Manager, and ensuring smooth move-ins while supporting resident retention and compliance with Fair Housing policies.

Formación

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge: Windows (Word, Excel), internet and e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsabilidades

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate service needs to Community Manager.
• Demonstrate community and apartment/model and close the sale.
• Have the prospect complete the application and secure a deposit per procedures.
• Update availability report and process applications for approvals.
• Ensure apartment is ready for move-in on agreed date.
• Follow up on prospects who did not close and refer to sister communities if needed.
• Secure resident signatures and orient new residents to the community.
• Assist in monitoring renewals and issue renewal notices.

Conocimientos

Sales & Customer Relations

Bilingual (English & Spanish)

Fast-paced environment

Flexible schedule

Windows Word Excel Internet Email

Herramientas

Yardi Voyager

Descripción del empleo

Avanath is seeking a Leasing Specialist to lease, market, and maintain positive resident relations within the community. The role demands professionalism and strong engagement with residents and the workforce.

The position includes handling applications, coordinating with the Community Manager, and ensuring smooth move-ins while supporting resident retention and compliance with Fair Housing policies.