Community Leasing & Resident Relations Specialist

Avanath-Capital,-LLC; Pacifica (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Benefits

Growth opportunities

Promotions from within

Job summary

Avanath Capital seeks a Leasing Specialist to drive leasing and marketing efforts within our community while maintaining positive resident relations. You will handle model tours, applications, deposits, and move-in coordination, using Yardi to track leases and renewals.

The role requires 2+ years in sales or customer relations, bilingual English/Spanish preferred, and a flexible schedule. Join a team dedicated to affordable housing and excellent resident service.

Qualifications

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual English & Spanish highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge: Windows (Word, Excel), internet and e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate service needs to Community Manager.
• Demonstrate community and apartment/model features to prospect needs; close the sale.
• Have the prospect complete the application and secure a deposit per procedures.
• Update availability report and process applications for approvals.
• Ensure the apartment is ready for move-in on the agreed date.
• Follow up with prospects who did not close and refer to sister communities if needed.
• Secure new resident signatures and orient new residents to the community.
• Assist in monitoring renewals and distribute renewal notices.
• Type lease documents and input information in Yardi on time.
• Maintain current resident files and distribute notices.
• Maintain monthly commission records for bonuses.
• Assist management with various tasks and uphold company policies.

Skills

Sales experience

Bilingual English & Spanish

Yardi Voyager

Tools

Yardi Voyager

Job description

Avanath Capital seeks a Leasing Specialist to drive leasing and marketing efforts within our community while maintaining positive resident relations. You will handle model tours, applications, deposits, and move-in coordination, using Yardi to track leases and renewals.

The role requires 2+ years in sales or customer relations, bilingual English/Spanish preferred, and a flexible schedule. Join a team dedicated to affordable housing and excellent resident service.