Leasing & Resident Experience Champion

Berkshire; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

3 weeks vacation

Rent discount 25%

Great insurance

Personal development plans

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team in delivering outstanding resident experiences and driving leasing success. You will be a people-loving, energetic advocate who thrives on connecting with diverse residents and prospects while showcasing the property.

This role emphasizes service, performance, and team collaboration. We value an energetic, customer-focused professional who can manage leasing activities, coordinate with the

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient in writing, speaking and understanding English.

Responsibilities

• Provide excellent customer service to prospective and current residents and team members.
• Aim for a 20% closing ratio and seal the deal when appropriate.
• Maintain a professional and friendly leasing office environment.

Skills

Customer service

Closing deals

People skills

English communication

Tools

CRM tools

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a team in delivering outstanding resident experiences and driving leasing success. You will be a people-loving, energetic advocate who thrives on connecting with diverse residents and prospects while showcasing the property.

This role emphasizes service, performance, and team collaboration. We value an energetic, customer-focused professional who can manage leasing activities, coordinate with the