Leasing & Resident Experience Consultant

Berkshire; Quincy (MA); On-site; USD 43,000 - 49,000; Full time

Benefits offered by this job

3 weeks vacation

25% rent discount

Great insurance

Personal development plans

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant (Leasing Consultant) in Massachusetts. You will lead your team to drive property success, engage prospective residents with enthusiasm, and close leases while delivering exceptional resident experiences.

The position emphasizes energy, creativity, and customer service. A professional, energetic approach and knowledge of local market conditions are needed, with a focus on excellent communication and hospitality.

Qualifications

• At least two years of transferable experience in customer service.
• Proficient in writing, speaking and understanding the English language.
• Ability to adapt to new technologies.
• Demonstrates professional, clear written and verbal communication.
• Energetic, customer-focused and team-oriented.

Responsibilities

• Lead and motivate the leasing team to drive property success.
• Engage prospective residents, present models, and close leases (aiming for a strong closing ratio).
• Maintain a professional, welcoming leasing office atmosphere and respond to inquiries.
• Keep models and tour routes polished and inviting; stay informed on market trends.

Skills

Customer service

Closing skills

English proficiency

Sales orientation

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant (Leasing Consultant) in Massachusetts. You will lead your team to drive property success, engage prospective residents with enthusiasm, and close leases while delivering exceptional resident experiences.

The position emphasizes energy, creativity, and customer service. A professional, energetic approach and knowledge of local market conditions are needed, with a focus on excellent communication and hospitality.